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Research Analysis: Increasing Innovation, Agility and Internal Resource to Support Service

Dec 04, 2018 • videoFeaturesManagementAsteaEnterprise Mobilityfield serviceField Service NewsService Managementbusiness softwareEnterprise SoftwareField TechnologiesManaging the Mobile Workforce

In this second excerpt from an exclusive fieldservicenews.com presentation Kris Oldland, Editor-in-Chief, Field Service News is joined by John Hunt, Managing Director, EMEA, Astea to discuss the key findings of a research project Astea undertook...

Sherwoods FM Rolls Out BigChange Service Management Apps

Nov 29, 2018 • videoNewsfield servicefield service managementService ManagementSoftware and AppsBig CHangeField Service TechnologiesJob WatchManaging the Mobile Workforce

Sherwoods, the FM building services company, has deployed a 5 in 1 mobile management system from BigChange.  Sherwoods’ field service engineers are equipped with the latest ruggedised tablets running a paper-free system.  The mobiles are live...

Research Analysis - Service Revenue increases whilst product revenue declines

Nov 27, 2018 • videoFeaturesManagementAsteamanufacturingfield service revenueService RevenueJohn Hunt

In the first of a four-part series of excerpts from an exclusive fieldservicenews.com video presentation Kris Oldland, Editor-In-Chief, Field Service News, is joined by John Hunt, Managing Director, EMEA, Astea discuss the findings of a recent...

Volvo Trucks announce first commercial autonomous transport solution

Nov 21, 2018 • videoFeaturesAutonomous Vehiclesfield servicefield service managementService ManagementBrønnøy Kalk ASDriverless vehiclesVolvo TrucksParts Pricing and LogisticsManaging the Mobile Workforce

In a landmark agreement between Volvo Trucks and Norwegian mining company Brønnøy Kalk AS, six autonomous Volvo FH trucks will transport limestone over a five-kilometre stretch in a mine. Tests of this solution have been carried out successfully...

A Dell Rugged Adventure / From Tech Lab to Expedition Lab

Nov 05, 2018 • videoFeaturesHardwareDellEnterprise Mobilityfield servicefield service managementfield service technologyruggedRugged laptopsDell Rugged PCLatitude 5424MIke LibeckiRahul MikeRugged NoteBooksRugged PC

Check out this excellent showcase of Dell's latest rugged range where NatGeo’s Mike Libecki trades a peak into expedition life for a look at Dell’s Latitude 7424 Rugged Extreme and Latitude 5424 and 5420 Rugged notebooks.

Building Site Surveys For Data Collection in the Field

Oct 04, 2018 • videoFeaturesManagementmanagementeBECSfield serviceService ManagementData CollectionService Data Collection

Kris Oldland, Editor-in-Chief, Field Service News is joined by Michael Smythe and Alice Walton from eBecs as they discuss how their clients are using their site assessment survey tool to collect key data from the field when their field service...

Volvo Trucks introduces new monitoring services to maximize uptime

Sep 21, 2018 • videoFeaturesAutonomous Vehiclesfield serviceService ManagementDriverless vehiclesVolvo TrucksParts Pricing and Logistics

Volvo Trucks has been using connectivity for many years to support customers with efficient service planning. Now technologies are opening up new opportunities to take truck uptime even further. Enabling a deeper, more thorough analysis in real...

Field Service as a core differentiator amongst competing organisations...

Aug 15, 2018 • videoFeaturesPreventative Maintenancefield servicefield service managementfield service softwareSalesforceService ManagementServitizationSoftware and AppsField Service SolutionsManaging the Mobile Workforce

Field Service News Editor-in-Chief, Kris Oldland offers up some insight into how field service has become a core differentiator amongst competing organisations and how the trend towards advanced services is being driven by technology...

 

Bridging the Gap - The Customer and the Mobile Workforce

Aug 09, 2018 • videoFeaturesfield servicefield service managementfield service softwareSalesforceService ManagementSoftware and AppsScott Flatman

In this excerpt from an exclusive fieldservicenews.com webcast Scott Flatman, Regional Sales Director, Salesforce about how technology is enabling field service companies to bridge the gap between their customers and the mobile workforce.

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