ARCHIVE FOR THE ‘utilities’ CATEGORY

Inawisdom announce  partnership with Drax Group

May 30, 2019 • NewsArtificial intelligencefuture of field serviceMachine LearningSoftware and Appsutilitiesinawisdom

Artificial Intelligence and Machine Learning firm will work with B2B renewable electricity supplier.

UK Utility Firm choose Salesforce

Apr 05, 2019 • NewsCRMSalesforceSoftware and Appsutilities

Green Network Energy UK will deploy Salesforce's CRM platform in Summer.

Power Struggle

Mar 18, 2019 • FeaturesLeadentmanagementBritish Gasdigital customer serviceutilities

Underpinned by regulation and historically reluctant to embrace new technology such as big-data, the utilities service sector finds itself at a crossroads. Will 2019 be the year of the customer with industry watchdogs taking a back seat? Field...

Severn Trent is looking for Robotics products and services

Nov 06, 2018 • NewsFuture of FIeld Servicefuture of field serviceRoboticsutilitiesSevern TrentWaste ManagementWater Management

Water and waste company Severn Trent is on the lookout for new and innovative ways to manage its water pipe network, and is now looking to the robotics sector to help provide solutions to some very specific issues.

Helen selects Tieto Smart Utility for digitalizing its business and increase customer experience

Sep 03, 2018 • Newscontact centreCustomer ExperienceCustomer ServicedigitalisationDigitalizationEnergyfield servicefield service managementService ManagementSoftware and AppsutilitiesData CentresHelen FinlandTieto Smart Utilities

Finnish energy company Helen has selected the Tieto Smart Utility cloud solution to support its retail and distribution business. The new services improve competitiveness and operational efficiency by digitalizing the company’s key processes and...

NIBE Hots Up Service Levels with Maxoptra Dynamic Scheduling Software

Jul 09, 2018 • NewsMaxoptraNIBEPhil HurleyWorkforce Schedulingclouddynamic schedulingSaaSSoftware and AppsSustainable Energyutilities

NIBE, one of Europe’s leading manufacturers of sustainable energy products, is using Maxoptra to manage its nationwide field service operation.

Case Study: Dale Power Solutions and EFACS E/8

Jun 04, 2018 • NewsCustomisationPower GenerationCase Studiescase studyDale Power SolutionsEagle Field ServiceExel Computer Systemsfield serviceSoftware and Appsutilities

We look at how power generation manufacturer Dale Power Solutions have improved their service delivery operations by using Eagle Field Service by Exel Computer Systems...

Why Augmented Reality is the Future of the Field Service Industry...

Feb 13, 2018 • FeaturesAugmented RealityFuture of FIeld ServiceMichael BlumbergOil and GasBombardierBosch RexrothBYODSiemens Industrial Turbomachineryutilities

Michael Blumberg, President Blumberg Advisory Group explains why Augmented Reality will be at the core of field service in the not too distant future giving examples of three companies that have already embraced this game-changing tech...

What do current UK water challenges mean for field service?

Oct 17, 2017 • FeaturesArtifical IntellignceAugmented RealityFuture of FIeld ServicePaul WhitelamWater industryClickSoftwareInternet of ThingsIoTutilities

Paul Whitelam, VP of Product Marketing, ClickSoftware asks if IoT sensors, Artificial Intelligence and Machine learning will help the UK water industry avoid a looming crisis...

Family business wins major utilities contract after investment in vehicle tracking tools

Feb 03, 2017 • fleet technologyWate ManagementroutemasterUncategorizedutilitiesvehicle tracking

We used another system before going over to AGM routeMASTER but as our fleet grew, ease of use became a much bigger consideration and that's what won us over

As the availability of vehicle tracking equipment continues to improve, it's not just...
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