ARCHIVE FOR THE ‘uberization-of-field-service’ CATEGORY

Beyond the Buzz  Words: Uberization

Nov 19, 2019 • FeaturesFuture of field servciceIBMUberization of field serviceUberization of ServicelocalzHSS Hire

Having previously worked together on a white paper entitled the Radical Age of Uberization, Field Service News and Localz were reunited on the topic when the software firm hosted a morning briefing and invited Kris Oldland, Editor-in-Chief, Field...

Time to Walk the Talk

Sep 12, 2019 • Featurescopperbergfuture of field serviceClickclick softwareField Service SummitUberizationUberization of field service

As the Uber blueprint disrupts the traditional service model, firms need to keep pace with the innovation or risk losing a customer-base who expect no less than exceptional. Click Software’s Ziv Barzilay, speaking to Mark Glover, explains why...

The Radical Age of Uberization

Sep 03, 2019 • FeaturesManagementAgeing Workforce Crisisworkforce managementfield serviceUberizationUberization of field serviceUberization of ServiceIndustry 4.0localzCustomer Satisfaction and Expectations

Field Service in the early decades of the twenty-first century has become an increasingly tricky beast to tame. Customer expectations are hurtling forward at breakneck speed to what some companies view as almost impossible standards to reach. The...

Three Examples of Companies Embracing 'Uberization'

Aug 27, 2019 • FeaturesManagementAgeing Workforce Crisisworkforce managementfield serviceUberizationUberization of field serviceUberization of ServiceIndustry 4.0localzCustomer Satisfaction and Expectations

Field Service in the early decades of the twenty-first century has become an increasingly tricky beast to tame. Customer expectations are hurtling forward at breakneck speed to what some companies view as almost impossible standards to reach. The...

A New Approach to FSM Systems

Aug 20, 2019 • FeaturesManagementAgeing Workforce Crisisworkforce managementfield serviceUberizationUberization of field serviceUberization of ServiceIndustry 4.0localzCustomer Satisfaction and Expectations

Field Service in the early decades of the twenty-first century has become an increasingly tricky beast to tame. Customer expectations are hurtling forward at breakneck speed to what some companies view as almost impossible standards to reach. The...

White Paper Overview: The Uberization of Field Service

Mar 23, 2017 • FeaturesresourcesWhite Papers & eBooksWhite Papers. ResourcesClickSoftwarefield serviceUberization of field service

Resource Type: White Paper Published by:  ClickSoftware Title: The Uberization of Service: A consumer and supplier view

 

Infographic: Uberization of Field Service

Mar 15, 2017 • Future of FIeld ServiceinfographicsresearchResearchresourcesClickSoftwarefield serviceinfographicUberization of field service

The 'uberization' of field service is a topic gaining much traction of late, could the gig economy alleviate pressures for field service companies meeting ever increasing customer expectations of shorter appointment windows or will it present too...

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