Creating An Uber-Like Service Experience Through Dynamic Scheduling Software

Mar 12, 2019 • FeaturesManagementMichael BlumbergWorkforce Schedulingscheduling softwareStrategyUberUber for Field Service

We live in a world of instant results. Seamless, efficient and accessible service has become the new norm and unless yourorganisation adopts dynamic scheduling you may just fall behind the increasing expectations of the modern consumer argues...

How the Age of Acceleration Is Changing the Business of Service...

Feb 12, 2018 • FeaturesAsset ManagementFuture of FIeld ServiceJoe KennyPredictive maintenanceDigital TwinIoTService MaxUber

By 2020, there will be more than seven connected devices for every person alive. Service providers must anticipate this new reality, the speed at which it’s emerging, and its impact on business models explains Joe Kenny, Vice President Global...

The world is changing: is your service organisation ready?

Jul 21, 2015 • FeaturesCustomer ServiceFuture of FIeld Servicefuture of field serviceCHange Managementfield serviceIFSsoftware and appsUber

Field service organisations must adapt in a rapidly changing world, says Tom Bowe, Industry Director, Enterprise Service Management, IFS.


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