ARCHIVE FOR THE ‘think-tank’ CATEGORY

Think Tank Debrief: Should We Be Moving to Remote First as a Default?

Sep 09, 2020 • FeaturesDigital TransformationCovid-19Think Tank

One of the key areas that was discussed heavily in a recent Field Service News Think Tank Session was whether the move towards remote first as a default a key part of the new normal?

Think Tank Debrief: COVID-19: The Greatest Disruptor of All Time

Sep 07, 2020 • FeaturesCovid-19Think Tank

It's been said in many corners of the field service industry and beyond, that COVID-19 has been the greatest disrupter of all time - what does this mean for the field service sector?

Think Tank Debrief: The Financial Impact of Covid-19 on Field Service

Sep 03, 2020 • FeaturesCovid-19Think Tank

Daniel Brabec and Coen Jeukens of Servicemax reflect on the financial impact of the global lockdowns on th efield service sector. 

Think Tank Debrief: The Initial Challenges of Covid-19

Aug 31, 2020 • FeaturesCovid-19Think Tank

In this excerpt from the inaugural Field Service News Think Tanks Debrief Session Kieran Notter and Daniel Brabec reflects on the groups comments around the initial operational challenges of Covid-19

Think Tank Debrief: What is driving the move towards servitization

Aug 26, 2020 • FeaturesThink TankServitization and Advanced Services

In this excerpt from the inaugural Field Service News Think Tanks Debrief Session, Daniel Brabec, Coen Jeukens and Kieran Notter of ServiceMax outline what they think is driving forwards the move to servitization amongst field service...

Think Tank Debrief: The Internal Structure of Servitization

Aug 24, 2020 • FeaturesThink TankServitization and Advanced Services

In this excerpt from the inaugural Field Service News Think Tanks Debrief Session, Kieran Notter discusses his experience when it comes to structuring a field service organisation to adapt a servitized approach... 

Think Tank Debrief: Reframing the Service/Product Conversation

Aug 21, 2020 • FeaturesThink TankServitization and Advanced Services

In this excerpt from the inaugural Field Service News Think Tanks Debrief Session, Coen Jeukens expands on how we must reframe the Service/Product conversation

Think Tank Debrief: Data, Insight, Action & Value

Aug 19, 2020 • FeaturesDigital TransformationThink Tank

In this excerpt from the first Field Service News Think Tank Debrief Sessions, ServiceMax's Coen Jeukens & Kieran Notter expand on the difference between data, insight, action and value.

Think Tank Debriefs: The True Value of Digitalisation

Aug 17, 2020 • FeaturesDigital TransformationThink Tank

In this excerpt of the first Field Service News Think Tank Debrief Sessions we hear from Daniel Brabec VP Global Customer Transformation, ServiceMax as he discusses the deeper layers of value that can be found through digitalisation...

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