In the latest Field Service Podcast, Sarah Pettigrew, Head of Service Delivery at Thales UK, discusses the affect of an ageing workforce in service and what needs to be done to retain the knowledge lost when this demographic retires.
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In the latest Field Service Podcast, Paul Joesbury, Commercial Operations Director at Homeserve, suggests the asset will eventually become more important than the engineer in service.
In the latest Field Service Podcast, Cheryl Anne Sanderson, Operations Director at G4S FM UK and Ireland, discusses the struggle in attracting the next generation of technicians and engineers and suggests influence must come from the top of a...
In the latest Field Service Podcast, Nick Frank, Co-Founder and Managing Partner at Si2 Partners of Field Nation, discusses the ethos behind The Service Community, a knowledge-sharing, independent service members' group and looks forward to the...
In the latest Field Service Podcast, Mynul Kahn, CEO and Founder of Field Nation, discusses the changing modern nature of field service recruitment.
In the latest Field Service Podcast, Christian Kowalkowski, Professor of Industrial Marketing at Linköping University, discusses the challenges round transitioning to a servitization business model.
The future of field service will see location based services play a dominant role as autonomous vehicles take to the road says Chris Ruff CEO at Location-based technology firm Glympse, who is the latest guest on The Field Service Podcast.
In the latest Field Service Podcast, Fujitsu's Head of Delivery Management and Service, Martin Summerhayes, suggests we should be framing the service industry in a different way to encourage young people to the sector.