ARCHIVE FOR THE ‘technology-2’ CATEGORY

Extreme field service: Life at Sea vs. Life in Space

Jul 13, 2016 • FeaturescommunicationsconnectivitySpace communicationstechnologyTechnology

With a strong Wi-Fi signal and your trusty smartphone, it’s easy to stay connected on land,  but how do communications  change when you’re in the middle of the ocean or orbiting in space?

Telia Carrier and Ericsson sign global IoT backbone agreement

Jul 01, 2016 • NewsEricssonnIoTTechnologyTelia Carrier

As the Internet of Things (IoT) ecosystem continues to evolve, Telia Carrier and Ericsson have signed an agreement that highlights the critical role international carriers have to play. Telia Carrier will provide backhaul and interconnect...

TECH BRIEFING: LIVE VIDEO STREAMING PART TWO

Jan 15, 2016 • FeaturesLive video streaminglone worker protectionparts managementTechnologytelematics

In Part One of this report Kris Oldland, Editor-in-Chief, Field Service News looked at the latest developments in live video streaming. In Part Two, he explores three potential areas the technology has potential to make a difference.

WEARABLE TECHNOLOGY FOR LONE WORKER PROTECTION

Jan 14, 2016 • Featureslone worker protectionwearablessmart clothesSmart GlassesTechnology

 Editor-in-chief Kris Oldland hightlights three technologies that could help field service organisations enhance protection for employees working alone, reduce potential risk and fulfill duty-of-care responsibilites.

TECH BRIEFING: LIVE VIDEO STREAMING

Jan 08, 2016 • FeaturesLive video streamingMobile video streamingfield service technologyTechnology

Is live streaming video the answer to a number of key field service challenges?  Kris Oldland, Editor-in-Chief, Field Service News takes a look at the latest technology in live streaming video and what makes this emerging technology a must for...

M2M CONNECTIONS TO HIT ONE BILLION BY 2022

Jan 06, 2016 • NewsM2MBerg InsightIoTTechnology

According to a new research report from analyst firm Berg Insight, the global number of cellular M2M subscribers increased by 23 percent during 2015 to reach 265.2 million and is set to hit one billion by 2022.

WEARABLES MEETS CONTEXT AWARE: PART 1

Dec 07, 2015 • Featurescontext awareForresterfuture of field servicewearablesfield serviceIFSTechnology

The Aerospace and Defence sector has a deserved reputation for being early adopters of new technology solutions for  servicing and maintenance. True to form, ground breaking developments in Wearables and Context Aware technology are expected to ...

20 MILLION DRIVERLESS CARS BY 2025

Dec 02, 2015 • NewsAutonomous carsConnected carsJuniper Researchdriverless carsself-driving carsTechnology

A new study from Juniper Research forecasts almost 20 million fully autonomous or self-driving vehicles on the road by 2025, with consumer adoption set to take off in 2021.  These driverless cars will, however, represent only 1% of all vehicles...

CUSTOMER SERVICE 2016: TOP 10 TRENDS

Nov 30, 2015 • FeaturesCRMCustomer Servicedigital customer serviceTechnology

What will be the key technology trends in 2016 for customer service engagement? Customer contact technology specialist Sabio outlines its top ten trends for 2016 and suggests five initiatives that should be top of  any field service company's...

SECURITY IN CYBERSPACE - TOP TIPS FOR SMEs

Nov 30, 2015 • FeaturesInternet securityCyber SecurityTalk StraightTechnology

On global Computer Security Day, Monday 30th November, we  offer field service SMEs 10 tips staying  safe in cyberspace from David Tindall, managing director Talk Straight, the UK business telecoms and ISP provider .

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