ARCHIVE FOR THE ‘technology’ CATEGORY

3 Tips to Secure Approval for New Service Projects

Sep 01, 2021 • FeaturesDigital TransformationtechnologyAquantCovid-19GLOBAL

In this article from Aquant, we look at three tips to secure approval for new service projects and how to make the right decision for your organisation.

Service Insights, Aquant’s New AI Tool, is the Missing Link in Exceptional Customer Experiences

Jul 13, 2021 • FeaturesArtificial intelligenceDigital TransformationtechnologyAquantGLOBAL

The platform converts messy service data into detailed insights for service executives, providing visibility into customers at risk of churn and workforce training opportunities.

3 Tips to Quickly Scale Your Appliance or Food Service Repair Business

Jul 12, 2021 • Featuresservice excellencetechnologyAquantCovid-19Leadership and StrategyGLOBAL

In this article from Aquant, we look at three tips to scale appliance and food repair businesses rapidly with the help of easy-to-use AI tools.

Aquant Launches New AI Tool, Service Insights

Jun 24, 2021 • NewsArtificial intelligenceDigital TransformationtechnologyAquantGLOBAL

Aquant, the leading service intelligence platform announced Service Insights. The tool, capable of analyzing your data out of the box, provides a detailed window into factors that impact customer experiences. This empowers service leaders with...

How to Get the Pulse of the Customer Before the NPS Score

Jun 09, 2021 • Featuresservice excellencetechnologyAquantCovid-19Leadership and StrategyGLOBAL

In an age of Uberization, customer service expectations are higher than ever in our post- pandemic world. The answer to meeting those expectations lies within the rich data sets we have on each customer. However, the flow of information often...

4 Foolproof Steps to Kick Off a Tech Deployment

May 07, 2021 • FeaturesAugmented RealityDigital TransformationService LeadershiptechnologyAquant

In this new article by Aquant, we look at a step-by-step approach that all service leaders should consider to ensure a smooth tech deployment.

Aquant’s Service Leaders Spring Break Brings Together Service Superstars For A Week Of Virtual Peer-Led Sessions

Mar 17, 2021 • NewsEventsService Leadershiptechnologyremote workingAquantGLOBAL

Who else needs a vacation? We know it’s been a tough year for service leaders and your teams, so Aquant is hosting Service Leaders Spring Break where we are mixing work and play. The fun runs from March 22 - March 25.

Robotic Delivery in a Pandemic

Oct 13, 2020 • Software & AppsNewsDigital TransformationtechnologyLMAD

EIT Digital-supported innovation activity Last Mile Autonomous Delivery (LMAD) has developed a software platform to operate multiple types of autonomous delivery robots (ADRs).

The End of Diagnostic Trees and Restrictive, Step-by-Step Procedures

Oct 12, 2020 • NewsDigital TransformationtechnologyTweddle Group

Tweddle Group today launched its new Integrated Diagnostic Explorer software—or IDEx—to enable faster, more accurate diagnostics for a wide range of industries.

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