ARCHIVE FOR THE ‘spare-parts’ CATEGORY

3PLs Need to Improve Customer Satisfaction levels, Survey Finds

Apr 08, 2019 • NewsLogisticsSpare PartsSurveyThird Party Service Provider

New research reveals Third Party Logistic Suppliers are scoring low in customer satisfaction rates.

An Opportunity to Learn From the Best - Your Peers

Mar 26, 2019 • FeaturesManagementcopperbergField Service EventsField Service SummitSpare PartsThosas Igou

Warwick University will once again become a central hub for field service professionals in the UK in April this year as the Field Service and Spare Parts Summits return. Field Service News will be there to participate in the deep level...

Piece by Piece

Mar 25, 2019 • Features3D printingmanufacturingSpare PartsSpare Parts Conference

As part of a series of interviews with speakers from the 2019 Spare Parts Business Platform, Mark Glover spoke to Atanu Chaudhuri, an academic in additive manufacturing, about the challenges manufacturers face when building a business case for...

IFS announce PTC spare parts collaboration

Mar 05, 2019 • NewsNews Software and AppsPTCIFSSoftware and AppsSpare Partsspare parts management

PTC's Servigistics platform will integrate with IFS' Field Service Management, Applications and Maintenix solutions.

PODCAST: The Digitalisation of Spare Parts Has Huge Potential

Feb 22, 2019 • FeaturesSpare PartsThe Field Service PodcastMark Glover

THE FIELD SERVICE PODCAST: Florian Kriz, Vandelande. The digitalisation of a spare parts inventory has huge potential but comes with many challenges.

The Right Balance

Feb 07, 2019 • FeaturesSpare PartsSpare Parts Conference

Andrea Capello is Head of Parts BU at Ariston Thermo Group. He spoke to Field Service News’ Deputy Editor Mark Glover ahead of his presentation at the Spare Parts Business Platform in Sweden next month about the issues of non-genuine parts and...

Parts Management: An evolving sector...

Nov 20, 2018 • FeaturesLogistics3D printingAftermarketArtificial intelligencecopperbergInventory ManagementParts Logisticsparts managementfield servicefield service technologyService ManagementSpare PartseCommerceParts PricingSpare Parts Conference

In an age of servitization and advanced services, spare parts management has become something of a difficult beast to fully grasp for many companies who are offer aftermarket services.

Getting Ready For Take Off... Are you set for Field Service 2.0?

Oct 30, 2018 • FeaturesContract ManagementIntegrationInventory Managementmobile workforce managementparts managementWorkforce SchedulingEnterprise Mobilityfield servicefield service managementService ManagementSoftware and AppsSpare PartsAPIField Service SchedulingMobile Workers

The potential to enhance field service efficiencies through technologies like IoT, Augmented Reality and Artificial Intelligence are out of this world. But to fully realise the benefits they can bring field service companies need to have...

Industry Survey: Is Spare Parts Still the Service Division Cash Cow?

Sep 24, 2018 • LogisticsNewsAftermarketcopperbergfield serviceService LogisticsService ManagementSpare Parts

As a cash cow of the service division, how prepared is your spare parts business to embrace increasing pressure from customer expectations, changing trade agreements, and intra-connected new technologies?  How will these and more affect your...

Will Blockchain play an important role in the future of service delivery?

Apr 12, 2018 • Features3D printing3DTokenCoin TelegraphComputer Weeklycrypto currencyFuture of FIeld ServiceJoseph PindarMalwareMiraibitcoinBlockchainCyber SecurityGemaltoIoTSatoshi Nakamotoservice supply chainSpare Parts

Blockchain, the technology developed to enable the crypto-currency Bitcoin has become the latest big buzz phrase technology across industries worldwide, but is it just hyperbole or can it be an important factor in the future of field service?

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