ARCHIVE FOR THE ‘software-and-apps’ CATEGORY

ERP Toolkit Delivers In-Depth Educational Resources to Manufacturing, Distribution Project Teams

Dec 17, 2018 • Newsmanufacturingmobile workforce managementERPfield serviceService ManagementSoftware and AppsEnterprise Resource PlanningJeff CarrManufaxcturingResorucesUltra Consultants

Ultra Consultants, Inc., an independent research and enterprise solutions consulting firm serving the manufacturing and distribution industries, today announced the availability of a complimentary ERP Toolkit eBook.  The in-depth eBook provides...

Research Analysis: The Ubiquity of Mobile in Field Service

Dec 17, 2018 • videoFeaturesAsteaKris Oldlandmobile workforce managementEnterprise Mobilityfield servicefield service managementField Service Newsfield service technologyService ManagementSoftware and Appsbusiness softwareBusiness TechnologyEnterprise SoftwareJohn Hunt

In this final excerpt from an exclusive fieldservicenews.com presentation Kris Oldland, Editor-in-Chief, Field Service News is joined by John Hunt, Managing Director, EMEA, Astea as they discuss the ubiquity of mobile devices in field service...

Anywhere, anytime – Proact shapes new working paradigm at iba AG

Dec 13, 2018 • NewscloudEnterprise Mobilityfield servicefield service technologyIT ServicesSoftware and AppsEnterprise Workingiba AGMobile WorkingProact

In today’s digitalised world, employees must have access to databases and communication applications wherever they might be and on whatever device they wish to use. The fixed workstation generation is over. With more than 140 employees in 20...

Best Practices in Field Service Scheduling and Dispatch: Highlights from 2018 Benchmark Study

Dec 05, 2018 • FeaturesmanagementMichael Blumbergmobile workforceresearchWorkforce SchedulingBlumberg AssociatesEnterprise Mobilityfield servicefield service technologySoftware and Apps

Michael Blumberg reveals some of the key findings of the latest research into field service Scheduling and Dispatch to come out of Blumberg Associates...

simPRO Puts UK On Direct Line To The Future Of Telecommunications

Dec 04, 2018 • Newsmobile workforce managementfield service managementfield service softwarefield service technologySoftwareSoftware and Appsbusiness softwareEnterprise ComputingSimPROTelecommunicationsVOIP

Trade service businesses across the UK can now forego their landlines and save significant amounts of time, money and logistics with communication, thanks to the latest solution by job management company simPRO.

Sherwoods FM Rolls Out BigChange Service Management Apps

Nov 29, 2018 • videoNewsmobile workforcefield servicefield service managementService ManagementSoftware and AppsBig CHangeField Service TechnologiesJob Watch

Sherwoods, the FM building services company, has deployed a 5 in 1 mobile management system from BigChange.  Sherwoods’ field service engineers are equipped with the latest ruggedised tablets running a paper-free system.  The mobiles are live...

MSI Partners with Glympse for End-to-End Field Service Customer Experience Management

Nov 23, 2018 • NewsCustomer Experiencemobile workforce managementEnd to end field servicefield service managementfield service technologyGlympseService ManagementSoftware and AppsMSI Partners

Users now can engage their end customers with step-by-step visibility for the field service last mile with a live map view, job details and ETA countdown via a Glympse-powered journey...

WorkWave PestPac Redefines Focus on Customer Experience and End User Engagement

Nov 13, 2018 • Newsmobile workforce managementWorkwavefield servicefield service managementService ManagementSoftware and AppsField Service EngneerField Technologies

WorkWave, a leading provider of software solutions for the field service and last-mile delivery industries, recently announced its aim to reestablish its focus on customer experience, both through initiatives that further its position as a...

FSH Builds Smarter Customer Service with BigChange Mobile Workforce Technology

Nov 08, 2018 • Newsfield servicefield service managementJobWatchService ManagementSoftware and AppsBig CHangeField Service TechnologiesMartin Port

FSH, the one-stop construction company servicing the north of England, has transformed its business with a 5 in 1 management system from BigChange.  Operating as a cloud service linked to mobile apps used by workers onsite, the solution provides...

One in a million... Make every customer your best customer!

Nov 01, 2018 • Newsmobile workforce managementdigitalisationfield servicefield service managementIFSService ManagementSoftware and Apps

You know the feeling. Whether it’s a patch of water by your washing machine, or an alert from a failing substation, it’s that sinking certainty that something’s wrong and that you need an expert to fix it. From that moment, everything depends on...

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