ARCHIVE FOR THE ‘software-and-apps’ CATEGORY

mplsystems listed in Gartner's new CRM Customer Engagement Centre report

May 22, 2014 • NewsmplsystemsgartnerSoftware and Appssoftware and apps

mplsystems, the multi-channel contact centre technology specialist, has been listed in the market overview section of Gartner’s new CRM Customer Engagement Centre (CEC) report (1) 8 and  in the vendor categories for both the Web Customer...


May 20, 2014 • NewsEventsField Service ForumSoftware and AppsTrimble

Trimble Field Service Management has recently announced that they will be attending Field Service Forum in Amsterdam from 3-4th June. A brand new event taking place at the Radisson Blu hotel, Trimble will join field service professionals from...

Field Service Management Software Survey 2014: Results so far…

May 15, 2014 • FeaturesmplsystemsresourcesSoftware and Appssoftware and apps

Field Service News is currently working in partnership with software provider mplsystems on a research project which looks to establish a clear picture of what software is being used in the field service industry, what is working well and what...

Power solutions provider opt for ClickSoftware implementation

May 13, 2014 • Software & AppsNewsPower SolutionsClickSoftwareSoftware and Apps

ClickSoftware have recently announced that Wärtsilä, a global player in complete lifecycle power solutions operating in both the energy and marine industries have opted to implement ClickSoftware’s flexible scheduling solution ClickWorkforce,...

New service management solution from mplsystems targets three main barriers to field service efficiency

May 07, 2014 • FeaturesmaximomplsystemsoptimisationSoftware and Appssoftware and apps

mplsystems has announced a new, integrated field service management solution that directly address what they perceive as the three main barriers to field service efficiency: combining disparate IT systems; enabling the scheduling of reactive jobs...

xMatters now fully certified for integration with ServiceNow

May 02, 2014 • NewsxMAttersintegtrationservicenowSoftware and Apps

xMatters, a company specialising in communications-enabled business processes, has announced its cloud-based, automated messaging and communications platform is now fully certified for integration with the latest version of ServiceNow, the...

Frost & Sullivan Recognises Xora for Leadership in Mobile Workforce Management

May 02, 2014 • Software & AppsNewsMergers and AcquisitionsXoraClickSoftwareSoftware and Apps

Based on its recent analysis of the mobile workforce management market, Frost & Sullivan have recognised Xora, a ClickSoftware Company with the 2014 North American Frost & Sullivan Award for Customer Value Leadership.

Case Study: Robert Woodhead, Construction/Facilities Management

Apr 30, 2014 • FeaturesconstructionmplsystemsresourcesCase Studiesfacilities managementSoftware and Apps

Robert Woodhead is an award winning Construction Company operating across the East Midlands and South Yorkshire. Growing steadily since its inception in 1946, Robert Woodhead have developed an impressive customer portfolio and now deliver multi...

Re-branding for Solarvista is much more than skin deep

Apr 28, 2014 • FeaturesRebrandSoftware and Appssoftware and appsSoftware upgradesolarvista

How an enterprise-class service management software vendor embraces the new world of cloud and devices whilst keeping existing customers happy.

TomTom Telematics surpasses 350,000 vehicles subscribed to its SaaS platform

Apr 24, 2014 • Newsfleet technologySaaSSoftware and Appstomtom

TomTom Telematics (formerly known as TomTom Business Solutions) now has 28,000 customers and 350,000 vehicles subscribed to its Software as a Service (SaaS) fleet management solution. This represents a 38 per cent year-on-year growth and...

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