ARCHIVE FOR THE ‘software-and-apps’ CATEGORY

Make your voice heard on Software as a Service and Field Service Management.

Jan 30, 2014 • cloudFeaturesSaaSSoftware and AppsSurveyTesseract

We’ve talked much about software as a service on field service news over the last few months.

Field Service News Podcast: Tesseract's Colin Brown on SaaS and 25 years of service management software

Jan 14, 2014 • FeaturesInterviewPodcastSaaSSoftwareSoftware and AppsSoftware as a ServiceTesseract

Field service solutions in an offline environment

Jan 09, 2014 • aviationconnectivityNewsSoftware and AppsterraxmlUncategorized

TerraXML, an enterprise software and services provider, have announced the 2014 release of the TerraView, a collaborative content delivery platform which could be of great interest to those operating in the field service arena.

Product Overview: Infor Enterprise Asset Management Mobile for iPad

Jan 07, 2014 • FeaturesSoftware and Apps

Gain a mobile edge

To get maximum value from your enterprise asset management (EAM) solution, your technicians need full access to your system anyplace, any time. Of course, some tasks can be completed while sitting at a desk,but some of the most...

Carglass chooses ClickSoftware scheduling system to ensure customer service first

Dec 09, 2013 • carglassclick softwaremobile service optimisationNewsscheduling softwareSoftware and Apps

By implementing an advanced scheduling system and mobility technology from ClickSoftware, Carglass improves customer service and speed of on-location repairs and replacements

Case Study: UK's largest gaming operator reduce costs by 88% and increase efficiency of field workers

Nov 28, 2013 • Case Studiescase studyCRMFeaturesgamestecmobile workforce managementmplsystemsSoftware and Apps

Gamestec, the largest gaming and amusement machine operator in the UK, provides services for over 35,000 machines in 10,500 locations. With many decades’ of experience, the company prides itself on the level of service it offers its customers...

Verint and Intelcom work together to provide the "complete" workforce management and contact centre solution

Nov 20, 2013 • contact centreintegrated platformintelcomNewsoptimisationSoftware and AppsUncategorizedverintworkforce management

With a fully integrated product across the two companies customers are set to benefit from one integrated contact centre solution based on Intelecom Connect and Verint Impact 360 workforce management Software. The offering is available in one...

ALS Environmental utilise scheduling software to optimise collection of hundreds of samples a week

Nov 15, 2013 • NewsOptimisationparagon routingscheduling softwareSoftware and Apps

ALS Environmental has selected Paragon routing and scheduling software to plan collections and deliveries of water, earth and air samples for testing at its specialist laboratories. The analytical services company has installed Paragon's Multi...

SaaS field service revolution levels the playing field

Nov 12, 2013 • Featuresfield serviceFuture of FIeld Servicemobile workforcemobile workforce managementmobile workforce newsSaaSSoftware and AppsSoftware as a Service

Software as a Service (SaaS) has been much heralded as a software delivery method that is set to revolutionise the way businesses operate. Often it is seen as being at the heart of business technology in the future.  In the field service industry...

Big Data and Field Service

Nov 10, 2013 • big dataFeaturesFuture of FIeld Servicemobile workforce managementNewsSoftware and Apps

It’s been one of the biggest buzz words in boardrooms across the globe now for a number of years and if you look across any technology website you are sure to find an article or two shouting about it’s apparent all encompassing power, but what...

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