ARCHIVE FOR THE ‘software-and-apps’ CATEGORY

Real-Time Service: The Silver Bullet To Master Complexity Of Customer Service

Apr 24, 2019 • Featuresmanuel grenacherDigital TwinsSAPSoftware and Apps

Field Service Management is becoming an increasingly complex beast, particularly in the face of increasing customer demands - the solution lies in real-time writes Manuel Grenacher, GM of SAP Field Service Management...

How To Embrace Augmented Reality In Field Service

Apr 23, 2019 • FeaturesAugmented RealityIoTSoftware and Apps

In a world of connected field service, new exciting oppportunities are being created by new technology such as Augmented Reality. Michael Murphy, VP International Operations, Librestream Technologies explains...

Serve Announce Integration Of  Facial Recognition Technology

Apr 23, 2019 • Fleet TechnologyNewsSoftware and Apps

Global service platform closes loop in delivery security and custody, firm says.

IoT Delivers Real Benefits To Smaller Field ServiceBusinesses

Apr 22, 2019 • FeaturesIoTSoftware and AppsSimPRO

IoT has long been touted as a transformational technology within field service management, and its impact will be felt by smaller organisations just as much as their larger peers writes Craig Chantler, Head of IoT, at simPRO...

Serve Pilots Delivery Service Platform In Vegas

Apr 17, 2019 • Fleet TechnologyNewsFleet Technology ProvidersBlockchainfleetSoftware and Apps

Serve has announced the addition of Las Vegas to its list of cities now offering Serve’s service platform based on blockchain technology.

5 Steps to Get a Better Grip on your Field Service Process

Apr 16, 2019 • FeaturesAutomationMicrosoft Dynamics for Field Servicedynamic schedulingdynamic scheduling softwarefield servicefield service automationfield service managementService ManagementSoftware and Appssoftware and appsHSO

This article first published on the HSO blog offers five crucial steps that field service companies can take to get a better handle on the core processes of field service delivery...

ECi Launch App for Remote Service Technicians

Apr 16, 2019 • NewsSoftware and Apps

ECi Software Solutions have launched MobileTech software, a new native mobile app its e-automate® users.

TVCable Group Modernizes Field Service Processes with a Comprehensive Comarch FSM System

Apr 10, 2019 • NewsComarchSoftware and Apps

TVCable Group, one of the leading service providers in Ecuador, has successfully finalised the implementation of the Comarch Field Service Management system, which now enables the operator to improve SLA compliance, decrease time to work order...

5 Key Benefits of Automated Field Service Scheduling

Apr 09, 2019 • FeaturesAutomationMicrosoft Dynamics for Field Servicedynamic schedulingdynamic scheduling softwarefield servicefield service automationfield service managementService ManagementSoftware and Appssoftware and appsHSO

This article first published on the HSO blog offers some key insight for field service organisations that are keen to empower their field service operation with automated field service scheduling...

UK Utility Firm choose Salesforce

Apr 05, 2019 • NewsCRMSalesforceSoftware and Appsutilities

Green Network Energy UK will deploy Salesforce's CRM platform in Summer.
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