ARCHIVE FOR THE ‘software-and-apps’ CATEGORY

ERP Toolkit Delivers In-Depth Educational Resources to Manufacturing, Distribution Project Teams

Dec 17, 2018 • Enterprise Resource PlanningERPfield serviceJeff CarrmanufacturingManufaxcturingmobile workforce managementNewsResorucesService ManagementSoftware and AppsUltra Consultants

Ultra Consultants, Inc., an independent research and enterprise solutions consulting firm serving the manufacturing and distribution industries, today announced the availability of a complimentary ERP Toolkit eBook.  The in-depth eBook provides...

Research Analysis: The Ubiquity of Mobile in Field Service

Dec 17, 2018 • Asteabusiness softwareBusiness TechnologyEnterprise MobilityEnterprise SoftwareFeaturesfield servicefield service managementField Service Newsfield service technologyJohn HuntKris Oldlandmobile workforce managementService ManagementSoftware and Appsvideo

In this final excerpt from an exclusive presentation Kris Oldland, Editor-in-Chief, Field Service News is joined by John Hunt, Managing Director, EMEA, Astea as they discuss the ubiquity of mobile devices in field service...

Anywhere, anytime – Proact shapes new working paradigm at iba AG

Dec 13, 2018 • cloudEnterprise MobilityEnterprise Workingfield servicefield service technologyiba AGIT ServicesMobile WorkingNewsProactSoftware and Apps

In today’s digitalised world, employees must have access to databases and communication applications wherever they might be and on whatever device they wish to use. The fixed workstation generation is over. With more than 140 employees in 20...

Best Practices in Field Service Scheduling and Dispatch: Highlights from 2018 Benchmark Study

Dec 05, 2018 • Blumberg AssociatesEnterprise MobilityFeaturesfield servicefield service technologymanagementMichael Blumbergmobile workforceresearchSoftware and AppsWorkforce Scheduling

Michael Blumberg reveals some of the key findings of the latest research into field service Scheduling and Dispatch to come out of Blumberg Associates...

simPRO Puts UK On Direct Line To The Future Of Telecommunications

Dec 04, 2018 • business softwareEnterprise Computingfield service managementfield service softwarefield service technologymobile workforce managementNewsSimPROSoftwareSoftware and AppsTelecommunicationsVOIP

Trade service businesses across the UK can now forego their landlines and save significant amounts of time, money and logistics with communication, thanks to the latest solution by job management company simPRO.

Sherwoods FM Rolls Out BigChange Service Management Apps

Nov 29, 2018 • Big CHangefield servicefield service managementField Service TechnologiesJob Watchmobile workforceNewsService ManagementSoftware and Appsvideo

Sherwoods, the FM building services company, has deployed a 5 in 1 mobile management system from BigChange.  Sherwoods’ field service engineers are equipped with the latest ruggedised tablets running a paper-free system.  The mobiles are live...

MSI Partners with Glympse for End-to-End Field Service Customer Experience Management

Nov 23, 2018 • Customer ExperienceEnd to end field servicefield service managementfield service technologyGlympsemobile workforce managementMSI PartnersNewsService ManagementSoftware and Apps

Users now can engage their end customers with step-by-step visibility for the field service last mile with a live map view, job details and ETA countdown via a Glympse-powered journey...

WorkWave PestPac Redefines Focus on Customer Experience and End User Engagement

Nov 13, 2018 • field serviceField Service Engneerfield service managementField Technologiesmobile workforce managementNewsService ManagementSoftware and AppsWorkwave

WorkWave, a leading provider of software solutions for the field service and last-mile delivery industries, recently announced its aim to reestablish its focus on customer experience, both through initiatives that further its position as a...

FSH Builds Smarter Customer Service with BigChange Mobile Workforce Technology

Nov 08, 2018 • Big CHangefield servicefield service managementField Service TechnologiesJobWatchMartin PortNewsService ManagementSoftware and Apps

FSH, the one-stop construction company servicing the north of England, has transformed its business with a 5 in 1 management system from BigChange.  Operating as a cloud service linked to mobile apps used by workers onsite, the solution provides...

One in a million... Make every customer your best customer!

Nov 01, 2018 • digitalisationfield servicefield service managementIFSmobile workforce managementNewsService ManagementSoftware and Apps

You know the feeling. Whether it’s a patch of water by your washing machine, or an alert from a failing substation, it’s that sinking certainty that something’s wrong and that you need an expert to fix it. From that moment, everything depends on...

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