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Taking your Field Service Evolution from Concept to Reality

Jun 27, 2019 • FeaturesManagementSoftware & AppsCSATFieldAwareService EvolutionSoftware and Apps

Frankie Guynes, Customer Success Manager of FieldAware outlines what field service organisations should consider before making the next move in their field service maturity planning...

Crowd Service Takes Field Service to a New Level

Jun 26, 2019 • FeaturesSoftware & Appscrowdsourcingmanuel grenacherSAPSoftware and Apps

Manuel Grenacher, GM of SAP Service Cloud looks at why field service organisations are increasingly recognizing the potential benefits of the crowdsourcing model within a field service context...

Delivering Housing Repairs in the Fourth Industrial Revolution

Jun 25, 2019 • FeaturesFleet TechnologyfleetSoftware and Appslocalz

At this week's Housing 2019 event in Manchester, location and mobile technology experts, Localz, talked about the impact of the IConomy to the field service industry. In this article Localz explains how the field service industry can utilise...

National Grid selects Atos to power up digital services

Jun 24, 2019 • NewsArtificial intelligenceATOSAutomationdigital servicesSoftware and Appsutilities

Atos has signed a multi-year $150 million USD contract to deliver Digital Managed Workplace Services for National Grid’s core business, spanning the UK and northeastern United States.

Xerox Dealer XOS Reveals Benefits Of Upgrading to Asolvi Product

Jun 19, 2019 • NewsAsolviNews Software and AppsSoftware and Apps

XOS UK, a leading Xerox reseller and managed print services (MPS) provider, has described upgrading to Asolvi's Vantage Online as "painless" and "necessary for the company’s growth".

UK’s second largest boiler installer now getting to customers quicker with FAST LEAN SMART scheduling

Jun 18, 2019 • NewsNews Software and Appsfast lean smartRoute PlanningSoftware and Appsmobile workforce scheduling

FAST LEAN SMART (FLS) is living up to its name in more ways than one. In Summer 2018 it enacted a faster-than-usual deployment of its scheduling and route optimisation software for the boiler installations division of HomeServe (formerly...

Zinier Expands AI-Driven Platform

Jun 11, 2019 • NewsArtificial intelligencefuture of field serviceSoftware and Apps

Zinier’s Intelligent Service Automation and Control (ISAC) Uses Machine Learning to Help Field Service Organizations Optimize their Operations and Scale More Efficiently. 

Atos launch the world’s highest performing Edge Computing server

Jun 05, 2019 • NewsArtificial intelligencefuture of field serviceSoftware and Apps

Edge is the highest-performing edge computing server on the market worldwide to manage data at the edge.

MegaFon Improves the Efficiency and Quality of Field Operations with Comarch Field Service Management

Jun 03, 2019 • NewsAutomationComarchSoftware and Apps

MegaFon, one of the leading telecommunication suppliers in Russia, has deployed the Comarch Field Service Management system to minimize the cost of service downtime and significantly improve and automate service delivery processes involving the...

Mixed Reality For Field Service

Jun 03, 2019 • Newsfuture of field serviceSoftware and AppsMicrosoft HoloLensmixed realitiesHSO

Gimmick or game-changer? Danny Wieder, Field Service Consultant at HSO ponders if mixed reality can ultimately benefit the sector.
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