ARCHIVE FOR THE ‘servitization-and-advanced-services’ CATEGORY

Brave New World: Digitalisation and Servitization

Feb 17, 2020 • NewsKPIsResearchfield serviceServitizationKey Performance IndicatorServitization and Advanced Services

In the first part of a new series of features in which we will explore the latest exclusive field service research findings, we explore how KPIs are changing in a world of servitization, IoT and changing demographics... 

Build Your Advanced Service Sales Model

Jan 29, 2020 • Featuresmanagementmore momentumServitizationServitization and Advanced Services

Advanced services need advanced sales models to succeed, says moreMomentum's Jan van Veen.

Service's Most Significant Shift?

Jan 15, 2020 • FeaturesFuture of Feld ServiceProfessor Tim BainesServitizationSustainabilitySyncronServitization and Advanced Services

The next decade will see manufacturers come under pressure to ensure their processes are significantly more sustainable. But what role can service play in this shift? Through technology and servitization, Mark Glover discovers a strong will in...

Servitization: where theory meets practice

Dec 09, 2019 • Featuresfuture of field serviceServitizationThe View from AcademiaServitization and Advanced Services

Chris Raddats from the University of Liverpool and previous guest on the Field Service Podcast looks forward to the issues that might dominate the servitization agenda over the coming years...

Syncron Uptime Accelerates Manufacturers’ Transition from After-Sales Service to Products-as-a-Service

Nov 27, 2019 • Software & AppsNewsSaaSServitizationSyncronServitization and Advanced Services

New, cloud-based solution leverages Machine Learning and Artificial Intelligence to predict failures and maximize product uptime, ultimately enabling servitization...

Why a service centric DNA is crucial to developing advanced services...

Aug 01, 2018 • FeaturesAdvanced Services GroupAlfa LavalFuture of FIeld Servicefield serviceServitizationServitization ConferenceThrough life EngineeringUlrika LindbergServitization and Advanced Services

Kris Oldland, Editor-in-Chief, Field Service News talks to Ulrika Lindberg, Vice President, Global Service at Alfa Laval AB following on from her keynote presentation at the Spring Servitization Conference, about why having a customer-centric...

Building a blueprint for adopting advanced services....

Jul 24, 2018 • FeaturesAdvanced Services GroupAndy HarrisonAston Centre for Servitization Research and PractiFuture of FIeld Servicefield serviceRolls RoyceService ManagementServitizationServitization ConferenceThrough Life Engineering ServicesServitization and Advanced Services

Rolls Royce’s Andy Harrison has been playing a pivotal role in the Through Life Engineering Services Centre’s work in putting together a blueprint for how organisations can establish advanced services capabilities - a topic he recently discussed...

Are your customer’s holding back your flight to advanced services?

Jul 20, 2018 • FeaturesManagementAli BigdeliMAN UKIshidaRolls RoyceRoss TownsendServitizationThrough Life Servicestim bainesThe View from AcademiaServitization and Advanced Services

Servitization is becoming a huge topic in the field service sector as we see more and more organisations step on a path towards advanced services we must realise that they cannot do it alone, their customers must be prepared to come along on the...

Field Service Industry Leaders: Jonas Granath, Polygon on adopting advanced services

Jun 25, 2018 • videoFeaturesManagementJonas GranathPolyflowPolygonRisk ManagementEnterprise Service Managementfield servicefield service managementIFSIoTService ManagementServitizationServitization and Advanced Services

Kris Oldland, Editor-in-Chief, Field Service News talks to Deputy CEO and COO of Polygon a company with over 3,500 field service engineers, about how his organisation has evolved over the last decade, the shift towards advanced services that has...

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