ARCHIVE FOR THE ‘servitization-and-advanced-services’ CATEGORY

Why a service centric DNA is crucial to developing advanced services...

Aug 01, 2018 • FeaturesAdvanced Services GroupAlfa LavalFuture of FIeld Servicefield serviceServitizationServitization ConferenceThrough life EngineeringUlrika LindbergServitization and Advanced Services

Kris Oldland, Editor-in-Chief, Field Service News talks to Ulrika Lindberg, Vice President, Global Service at Alfa Laval AB following on from her keynote presentation at the Spring Servitization Conference, about why having a customer-centric...

Building a blueprint for adopting advanced services....

Jul 24, 2018 • FeaturesAdvanced Services GroupAndy HarrisonAston Centre for Servitization Research and PractiFuture of FIeld Servicefield serviceRolls RoyceService ManagementServitizationServitization ConferenceThrough Life Engineering ServicesServitization and Advanced Services

Rolls Royce’s Andy Harrison has been playing a pivotal role in the Through Life Engineering Services Centre’s work in putting together a blueprint for how organisations can establish advanced services capabilities - a topic he recently discussed...

Are your customer’s holding back your flight to advanced services?

Jul 20, 2018 • FeaturesManagementAli BigdeliMAN UKIshidaRolls RoyceRoss TownsendServitizationThrough Life Servicestim bainesThe View from AcademiaServitization and Advanced Services

Servitization is becoming a huge topic in the field service sector as we see more and more organisations step on a path towards advanced services we must realise that they cannot do it alone, their customers must be prepared to come along on the...

Field Service Industry Leaders: Jonas Granath, Polygon on adopting advanced services

Jun 25, 2018 • videoFeaturesManagementJonas GranathPolyflowPolygonRisk ManagementEnterprise Service Managementfield servicefield service managementIFSIoTService ManagementServitizationServitization and Advanced Services

Kris Oldland, Editor-in-Chief, Field Service News talks to Deputy CEO and COO of Polygon a company with over 3,500 field service engineers, about how his organisation has evolved over the last decade, the shift towards advanced services that has...

Key factors for manufacturing companies to invest in advanced services

Mar 05, 2018 • FeaturesManagementAdvanced Services GroupAnnick PerrymanufacturingNoventumServitizationValue ChangeServitization and Advanced Services

Annick Perry, Senior Project Manager, Noventum gives us some insight into the findings of a recent research project that Noventum and Aston Universities Advanced Services Group have undertaken to look at Advanced Services Trend within...

Advancing advanced services

May 26, 2017 • FeaturesFuture of FIeld ServiceIshidaJason SmithServitizationServitization and Advanced Services

While for many the shift from traditional transactional product focussed business models to a more strategic service centric approach that focuses on longer term, outcome based contracts is a complex process to navigate. However, Jason Smith,...

The unrelenting advance of Advanced Services: Editorial Leader FSN issue 14

Nov 02, 2016 • FeaturesLeaderMagazineMagazine (digital editions)resourcesServitizationServitization and Advanced Services

In his leader for this issue, Kris Oldland discusses the challenge in finding a metaphor powerful enough to reflect the potential transformation that is happening in field service organisations across the globe...

Advanced Services in UK road transport

Sep 23, 2015 • FeaturesAstonaston business schoolFTAMIcroliseServitizationThe View from AcademiaServitization and Advanced Services

Faced with high fuel costs, congestion, driver shortages and changing delivery patterns, the UK road transport industry has to change radically to improve profit margins and survive. Servitization is the solution, recommends this report by...

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