ARCHIVE FOR THE ‘servitization-and-advanced-services’ CATEGORY

Survive Radical Change with Services

Jul 15, 2020 • FeaturesAdvanced Services GroupmanufacturingProfessor Tim BainesThe View from AcademiaCovid-19Servitization and Advanced Services

Professor Tim Baines, Director of the Advanced Services Group, Aston University and Dr. Ali Zia Bigdeli, Senior Lecturer in Industrial Services Innovation at Aston University argue manufacturing should embrace services as part of its...

Servitization: Bridge the Gap Between Theory and Practice

Jun 25, 2020 • FeaturesJan Van VeenOutcome-based serviceServitization and Advanced Servicesworldwideadvanced services

Jan van Veen explains how to accelerate your service innovation in disruption times and to ultimately thrive, leveraging servitization and outcome-based services.

Overcoming the Challenges that are Slowing Down Servitization

Jun 15, 2020 • FeaturesThe View from AcademiaServitization and Advanced Services

Professor Shaun West of Luzern University uncovers some of the fundamental barriers manufacturers face when trying to implement a servitization strategy.

I Was Wrong (or Why Professors are not Clairvoyants)

Jun 08, 2020 • FeaturesAdvanced Services GroupThe View from AcademiaCovid-19Servitization and Advanced Services

Aston University’s Professor Tim Baines reflects on how the impact of the coronavirus pandemic has meant that he has had to re-evaluate his predictions from 2019 as industries rapidly pivot and shift their priorities and why servitization has a...

Manufacturers Admit Challenges With Customer Expectations, Study Shows

May 12, 2020 • NewsNoventumOutcome based servicesHSOServitization and Advanced ServicesCustomer Satisfaction and ExpectationsEMEA

New research into the digital service trends of large manufacturers shows they are lacking the necessary IT infrastructures and are struggling to meet the expectations of customers in the servitization era.

Live Webinar to Preview World Servitization Conference

May 01, 2020 • NewsProfessor Tim BainesServitizationServitization ConferenceServitization and Advanced Services

A webinar hosted by Professor Tim Baines previewing September's World Servitization Conference will feature manufacturers exhibiting at the event and hosted on the 5th May 2020

The Human in the Digitally Enabled Product Service System

Apr 09, 2020 • future of field serviceLucenre UniversityServitizationShaun WestThe View from AcademiaServitization and Advanced Services

 

Dr. Shaun West, of Lucerne University, explains why increasingly it seems that we have made the mistake of designing services with the machine in mind and us mere humans are developing a habit of just getting in the way...

Everything You've Got Used to Will Change

Feb 24, 2020 • FeaturesAugmented Realityfuture of field serviceVirtual RealityServitizationServitization and Advanced Services

We asked Bill Pollock to predict what he thinks 2020 will bring. Typically, he went beyond the next 12 months and horizon-scanned into the not so distant service future where failure to keep-up could mean the end of your offering.

First World Servitization Conference Bills Key Industry Names

Feb 19, 2020 • NewsProfessor Tim BainesServitizationServitization ConferenceServitization and Advanced Services

Industry and academia combine for new servitization event.

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