ARCHIVE FOR THE ‘servitization-and-advanced-services’ CATEGORY

Service Operations Excellence Depends on Upgraded Process & Dataflows

Aug 07, 2020 • FeaturesIDCWhite PaperDigital TransformationIFSServitization and Advanced Services

In the final feature in our series of extracts from an excellent white paper published by IDC and sponsored by IFS, we will explore the IDC Servitization Barometer which is designed to allow field service organisations to chart their path to new...

The Beginning of a Servitization Journey

Jul 31, 2020 • FeaturesIDCWhite PaperDigital TransformationIFSServitization and Advanced Services

We continue our series of extracts from an excellent white paper published by IDC and sponsored by IFS, we will explore the IDC Servitization Barometer which is designed to allow field service organisations to chart their path to new revenue...

Introducing the IDC Servitization Barometer

Jul 24, 2020 • FeaturesIDCWhite PaperDigital TransformationIFSServitization and Advanced Services

In a new series of extracts from an excellent white paper published by IDC and sponsored by IFS, we will explore the IDC Servitization Barometer which is designed to allow field service organisations to chart their path to new revenue streams. In

Strategic Priorities in Production-Oriented Industries

Jul 17, 2020 • FeaturesIDCWhite PaperDigital TransformationIFSServitization and Advanced Services

In a new series of extracts from an excellent white paper published by IDC and sponsored by IFS, we will explore the IDC Servitization Barometer which is designed to allow field service organisations to chart their path to new revenue streams. In...

Survive Radical Change with Services

Jul 15, 2020 • FeaturesAdvanced Services GroupmanufacturingProfessor Tim BainesThe View from AcademiaCovid-19Servitization and Advanced Services

Professor Tim Baines, Director of the Advanced Services Group, Aston University and Dr. Ali Zia Bigdeli, Senior Lecturer in Industrial Services Innovation at Aston University argue manufacturing should embrace services as part of its...

Servitization: Bridge the Gap Between Theory and Practice

Jun 25, 2020 • FeaturesJan Van VeenOutcome-based serviceServitization and Advanced Servicesworldwideadvanced services

Jan van Veen explains how to accelerate your service innovation in disruption times and to ultimately thrive, leveraging servitization and outcome-based services.

Overcoming the Challenges that are Slowing Down Servitization

Jun 15, 2020 • FeaturesThe View from AcademiaServitization and Advanced Services

Professor Shaun West of Luzern University uncovers some of the fundamental barriers manufacturers face when trying to implement a servitization strategy.

I Was Wrong (or Why Professors are not Clairvoyants)

Jun 08, 2020 • FeaturesAdvanced Services GroupThe View from AcademiaCovid-19Servitization and Advanced Services

Aston University’s Professor Tim Baines reflects on how the impact of the coronavirus pandemic has meant that he has had to re-evaluate his predictions from 2019 as industries rapidly pivot and shift their priorities and why servitization has a...

Manufacturers Admit Challenges With Customer Expectations, Study Shows

May 12, 2020 • NewsNoventumOutcome based servicesHSOServitization and Advanced ServicesCustomer Satisfaction and ExpectationsEMEA

New research into the digital service trends of large manufacturers shows they are lacking the necessary IT infrastructures and are struggling to meet the expectations of customers in the servitization era.

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