ARCHIVE FOR THE ‘servitization-3’ CATEGORY

Platform Ecosystems: a new opportunity for Servitization?

Aug 12, 2019 • FeaturesAdvanced Services Groupaston business schoolfuture of field servicePlatformsServitizationeco-systems

New research from the Advanced Services Group at Aston Business School suggests that a focus on product as a platform and a clear understanding of the operational network can positively influence servitization efforts. Dr Kawaljeet Kapoor...

Servitization: Past, Present and Future

Jul 18, 2019 • FeaturesAdvanced Services Groupaston business schoolProfessor Tim BainesServitizationSpring Servitization Conference

While attending the Spring Servitization Conference, Mark Glover caught up with Professor Tim Baines (pictured), Director of the Advanced Services Group at Aston Business School. Conversation ranged from the discipline’s origins to the impact of...

Academic Excellence

Jul 11, 2019 • aston business schoolmanufacturingProfessor Tim BainesChristian KowalkowskiServitizationServitization ConferenceSpring Servitization Conference

Now in its eighth year and welcoming over 80 delegates from all over the globe, the Spring Servitization Conference focused on the impact of digitalisation and sought to affirm the benefits this discipline can bring to service in manufacturing....

Why IoT is democratizing Servitization

Jun 13, 2019 • Featuresfuture of field serviceIoTServitization

The prevalence of IoT within field service, has put servitization within the reach of smaller companies and those that embracing it are capable of disrupting their sectors writes Kris Oldland...

What Skill Sets Does the Field Tech of the Future Require?

May 23, 2019 • videoFeaturesAdvanced ServicesAsteaKris OldlandmanufacturingVideofield serviceInternet of ThingsIoTServitizationJohn Hunt

Accelerating Growth Through Digital People

May 20, 2019 • FeaturesDataNick Frankdigital disruptionDigitalizationServitizationSi2PartnersService People Matter

In a world of digitalisation, servitization and a data driven economy, the fulcrum at the heart of your service delivery needs to be digital people writes Nick Frank...

The Missing Link in Servitization. (Podcast)

May 17, 2019 • Featuresfuture of field serviceJan Van VeenmanagementmoreMomentumDigitalizationServitizationThe Field Service Podcast

In the latest Field Service Podcast, Jan Van Veen discusses why manufacturers unable to innovate their business model risk falling behind their competitors.

Understanding the Next Generation of Field Service Technician

May 16, 2019 • videoFeaturesAdvanced ServicesAsteaKris OldlandmanufacturingVideofield serviceInternet of ThingsIoTServitizationJohn Hunt

Rethinking Key Performance Indicators - what should we be measuring in modern field service

May 09, 2019 • videoFeaturesAdvanced ServicesAsteaKris OldlandmanufacturingVideofield serviceInternet of ThingsIoTServitizationJohn Hunt

Digital Servitization: The Next Competitive Frontier

May 09, 2019 • FeaturesManagementServitization

The barriers between industry verticals are coming crashing down as we no longer compete with those companies within our competitive sphere, but against the best service our customers have experienced. Dr. Wolfgang Ulaga and Dr. Christian...
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