ARCHIVE FOR THE ‘servitization-2’ CATEGORY

Six strategies to maximise value from products, services and disruptive technologies

Mar 08, 2016 • FeaturesManagementNick FrankServitization

The field service industry is changing rapidly, Nick Frank, Managing Partner, Frank Partners looks at how we can benefit most from the rapidly developing tools and strategies becoming available...

5 patterns to discovering new data driven service revenues

Feb 26, 2016 • FeaturesManagementNick FrankServitization

Nick Frank, Managing Partner, Frank Partners explores the importance of having a road map for harnessing the power that lies within a field service organisation...

Interview: John Cullen, Metso, on Servitization

Feb 19, 2016 • videoMetsoVideoServitization

The trend of servitization, i.e. businesses moving away from transactional approach to business to an outcome based model is gain traction. Kris Oldland, Editor-in-Chief of Field Service News talks to John Cullen whose organisation Metso has...

UPDATED: 2nd WORLD CHIEF SERVICE OFFICER SUMMIT 2016

Feb 17, 2016 • NewsEventsService ManagementServitizationCustomer Satisfaction and Expectations

UPDATE: LEADING UK SERVICE MANAGEMENT SOFTWARE PROVIDER TESSERACT JOIN LIST OF PROVIDERS TAKING PART IN THIS YEAR'S SUMMIT...

UK based software company Tesseract have become the latest specialist provider to join the select panel of session...

The service revolution of the manufacturing industry – moving from reactive to proactive service business enabled by iot

Feb 17, 2016 • FeaturesManagementNoventumServitization

An executive summary of Noventum’s new publication, co-created with the participants of Noventum’s Service Innovation Programme and the Aston Centre for Servitization Research and Practice...

Ten big field service trends to watch in 2016 (part one)

Feb 08, 2016 • FeaturesFuture of FIeld ServiceServitizationtrends for 2016

As the last remaining vestiges of tinsel are tidied away from the corners here at Field Service News Towers, our Editor-in- Chief Kris Oldland dusts off his crystal ball and begins a new series looking at what is going to be the key trends for...

The Re-invention of Manufacturing is profoundly changing Field Service

Nov 02, 2015 • FeaturesManagementmanufacturingNick FrankServitization

The world of manufacturing is going through a seismic change with parallels being drawn to the industrial revolution. And as the trend of servitization takes seed the role of the field service engineer takes centre stage and is more important...

Something is up in the UK!

Sep 23, 2015 • FeaturesCranfieldbig dataCambridge Service AllianceEventsIoTServitizationThe Service CommunityThrough Life Engineering Services

September is a busy time for conferences, and if you are in the UK there's an opportunity to attend two very down to earth events.  Here’s a preview by Nick Frank,  who also reports on the latest developments in a campaign to re-invent...

Advanced Services in UK road transport

Sep 23, 2015 • FeaturesAstonaston business schoolFTAMIcroliseServitizationThe View from AcademiaServitization and Advanced Services

Faced with high fuel costs, congestion, driver shortages and changing delivery patterns, the UK road transport industry has to change radically to improve profit margins and survive. Servitization is the solution, recommends this report by...

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