ARCHIVE FOR THE ‘servitization-2’ CATEGORY

Turning the Spotlight on As-A-Service Trend

Jun 16, 2021 • FeaturesAdvanced Services GroupProfessor Tim BainesServitizationThe View from AcademiaServitization and Advanced Services

Professor Tim Baines’ name is synonymous with all things servitization and advanced services. Today, he is talking to Field Service News about Servitization Live, the business event solely dedicated to Servitization and advanced services, taking...

The role of remote issue resolution in a world of outcome-based services

Jun 01, 2021 • FeaturesServitization

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Hilbrand Rustema, Managing Director and Founder of Noventum to discuss the findings of Noventum's Remote Service Delivery Benchmarking stud...

F-Secure Launches Modular Platform Designed for Servitization of Cyber Security

May 24, 2021 • NewsCyber SecurityServitizationF-secureEMEA

Cyber security provider F-Secure launched F-Secure Elements: a new cloud-based platform that streamlines how organizations provision cyber security services.

Study shows only small percentage of firms operating at “servitization nirvana”

May 13, 2020 • FeaturesIDCMArne MArtinIFSServitizationEMEA

New research charting the servitization journey of companies shows a significant gap in progress between firms with only 3% surveyed at a stage of maturity.

Live Webinar to Preview World Servitization Conference

May 01, 2020 • NewsProfessor Tim BainesServitizationServitization ConferenceServitization and Advanced Services

A webinar hosted by Professor Tim Baines previewing September's World Servitization Conference will feature manufacturers exhibiting at the event and hosted on the 5th May 2020

The Human in the Digitally Enabled Product Service System

Apr 09, 2020 • future of field serviceLucenre UniversityServitizationShaun WestThe View from AcademiaServitization and Advanced Services

 

Dr. Shaun West, of Lucerne University, explains why increasingly it seems that we have made the mistake of designing services with the machine in mind and us mere humans are developing a habit of just getting in the way...

Everything You've Got Used to Will Change

Feb 24, 2020 • FeaturesAugmented Realityfuture of field serviceVirtual RealityServitizationServitization and Advanced Services

We asked Bill Pollock to predict what he thinks 2020 will bring. Typically, he went beyond the next 12 months and horizon-scanned into the not so distant service future where failure to keep-up could mean the end of your offering.

First World Servitization Conference Bills Key Industry Names

Feb 19, 2020 • NewsProfessor Tim BainesServitizationServitization ConferenceServitization and Advanced Services

Industry and academia combine for new servitization event.

Brave New World: Digitalisation and Servitization

Feb 17, 2020 • NewsKPIsResearchfield serviceServitizationKey Performance IndicatorServitization and Advanced Services

In the first part of a new series of features in which we will explore the latest exclusive field service research findings, we explore how KPIs are changing in a world of servitization, IoT and changing demographics... 

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