Beyond the Headlines: The ServiceMax/Salesforce Partnership

Sep 25, 2020 • FeaturesDigital TransformationSalesforceservicemaxNeil BaruaStacey Epstein

As part of our ongoing series where we go beyond the industry headlines to dig deeper into the news that matters for field service management professionals, Kris Oldland, Editor-in-Chief, Field Service News talks to ServiceMax's Neil Barua and...

Beyond the Headlines: Scope AR Partner with ServiceMax (Part One)

Sep 08, 2020 • FeaturesAugmented RealityRemote AssistanceDigital TransformationScope ARservicemax

A few weeks ago, Scope AR and ServiceMax announced that they had established a partnership that would allow ScopeAR to be embedded into the workflow of ServiceMax users...

ServiceMax Announces New Offering, Asset 360 for Salesforce, Bringing Asset-Centric Capabilities to all Types of Field Service Organizations

Sep 03, 2020 • NewsDigital TransformationSalesforceservicemax

Combined with Salesforce Customer 360 Platform and Salesforce Field Service, Asset 360 will create the world's most complete field service solution on the world's #1 CRM platform

Scope AR & ServiceMax Parner to Deliver Knowledge Management Tools

Aug 18, 2020 • NewsAugmented RealityDigital TransformationScope ARservicemax

New integration between the companies’ WorkLink and Field Service Management platforms gives field service technicians real-time access to augmented reality work instructions and remote assistance...

ServiceMax Named a Leader in the Gartner Magic Quadrant for Field Service Management

Jul 16, 2020 • NewsDigital Transformationfield service managementservicemaxLeadership and Strategy

ServiceMax, the leader in asset-centric field service management, today announced that Gartner has positioned the company as a Leader in the Gartner 2020 Magic Quadrant for Field Service Management among 14 other field service software providers....

The Three Phases of Zero-Touch Service: Today, Tomorrow, and Years From Now

Jun 15, 2020 • FeaturesMark BrewerRemote AssistanceZero-touchservicemax

Only a few months ago the concept of zero-touch service was a niche within a niche. Today is has proven critical in ensuring continuous service delivery in the light of Covid-19. Mark Brewer, Vice President Service Industries, IFS looks at what...

Recruitment Portal Negates Covid and Service's Historical Talent Gap

Jun 02, 2020 • FeaturesRecruitmentservicemaxManaging the Mobile Workforcenorth america

A specialist recruitment platform initially conceived to help fill the service talent gap took on a new significance as an urgent post calling for medical technicians meant the project was fast-tracked to market. Mark Glover uncovers the story...

ServiceMax and Krios Partner to Create Service Recruitment Platform

May 07, 2020 • Newsfuture of field serviceServiceERPservicemaxService RecruitmentCovid-19

Field Service Finder comes in response to covid-19 recruitment challenges.

Covid-19: ServiceMax Give Zinc for Free

Mar 19, 2020 • Newsservicemaxcorona virusCovid-19real-time

Communication Platform offered free of charge to new customers for three months as CEO says real-time communications can play key role in current situation.

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