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Reflections On Beyond Great Service

Dec 11, 2018 • Featuresfield servicefield service managementfield service techniciansJim BastonManagementmobile workforce managementSelling Service Beyond Great ServiceService ManagementService Revenue

I was asked recently if my thinking has evolved since writing Beyond GREAT SERVICE, The Technician’s Role in Proactive Business Growth. The book is based on the premise that field service professionals add tremendous value when they use their...

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