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Why preventative maintenance is causing shockwaves of disruption in field service...

Sep 06, 2018 • FeaturesManagementPreventative Maintenancefield serviceField Service Lightningfield service managementInternet of ThingsIoTSalesforceService ManagementDaikin Applied UKJohn McCarthySalesforce Service CloudScott FlatmanManaging the Mobile Workforce

We have seen a seismic shift within the field service sector towards adopting a more proactive approach to service - but is this a mega trend in itself or is it indicative of an even bigger shift in the way we view service delivery?

Bridging the Gap - The Customer and the Mobile Workforce

Aug 09, 2018 • videoFeaturesfield servicefield service managementfield service softwareSalesforceService ManagementSoftware and AppsScott Flatman

In this excerpt from an exclusive fieldservicenews.com webcast Scott Flatman, Regional Sales Director, Salesforce about how technology is enabling field service companies to bridge the gap between their customers and the mobile workforce.

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