Scheduling: Integrated or standalone ?

Sep 23, 2016 • FeaturesschedulingSoftware and Apps

With a raft of large platform providers including Salesforce, IFS, Oracle and Microsoft all now offering embedded field service solutions within their wider platforms is there still a market for specialist best-of-breed solution providers? We...

A best practice approach to transitioning from manual to automatic scheduling

Sep 15, 2016 • FeaturesAutomationschedulingSoftware and Appssoftware and appsTrimble

John Cameron, General Manager, Trimble Field Service Management gives his expert insight into how companies can best make the shift away from manual processes to automated...

ServicePower announces launch of ServicePower Unity

Jul 20, 2016 • NewsschedulingservicepowerSoftware and Apps

ServicePower Technologies Plc a provider of workforce management software, recently announced the launch of ServicePower Unity, an integrated, cohesive mobile workforce management software product providing field service enterprises with the...

The need for a flexible approach to scheduling

Jul 08, 2016 • FeaturesKironaschedulingSoftware and Appssoftware and apps

Nick Shipton of scheduling specialists Kirona outlines why flexibility is as much a key ingredient in scheduling as optimisation...

Brighthouse implements Kirona software to help customer agent advisers deliver improved service

May 04, 2016 • Newsbrighthouseconsumer electronicsKironaschedulingSoftware and Apps

BrightHouse is the UK’s leading rent-to-own retailer providing high quality, branded consumer electronics, domestic appliances and furniture via affordable weekly payments. They have 3,000 employees in a growing network of over 300 stores.

White Paper Overview: The helping hands of field service management

Apr 25, 2016 • Featuresassisted schedulingresourcesWhite PaperWhite Papers & eBooksExel Computer SystemsschedulingSoftware and Apps

Resource Type: White Paper Published by:  Field Service News (sponsored by Exel Computer Systems) Title: The helping hands of field service management Download: Click here to download white paper

Industry Insight: Optimised Scheduling

Mar 04, 2016 • FeaturesinterviewOptimisationIFSschedulingSoftware and Apps

Optimised scheduling remains an absolutely crucial tool for many field service companies and one that could improve many other companies’ efficiency and productivity levels if they were to adopt such a system. On a recent Field Service News...

Ten big field service trends to watch in 2016 (part four)

Feb 29, 2016 • Featuresconnected vehiclesFuture of FIeld Serviceschedulingtrends for 2016User Interface

Welcome to the fourth part of this series exploring some of the big trends to expect in 2016 within the field service sector, written by Kris Oldland, Editor-in-Chief, Field Service News.

Is your field service unit as efficient as you think?

Dec 21, 2015 • FeaturesmanagementIFSschedulingSoftware and Apps

As we enter the final few working days days of 2015 it's a good time to reflect on what we did well this year and of course what we can do better next year...

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