ARCHIVE FOR THE ‘sarah-nicastro’ CATEGORY

The Gartner 2020 Magic Quadrant for Field Service Management Paints a Picture of Progress

Oct 15, 2020 • FeaturesDigital Transformationfield service managementIFSSarah Nicastro

Sarah Nicastro, IFS, reflect’s on the recently published Gartner 2020 Magic Quadrant for Field Service Management and the positive trends it shows for our industry...

Three Opportunities to Upskill Your Technicians for Today’s Field Service Landscape

Aug 21, 2019 • FeaturesManagementIFSSarah Nicastro

The field service landscape is evolving and it is important to ensure your field service engineers are equipped for the challenges ahead. Here, Sarah Nicastro, Field Service Evangelist with IFS outlines three core opportunities to do just...

Four Digital Transformation Mis-steps That Will Impede Your Service Success

Mar 07, 2019 • FeaturesmanagementDigitialisationIFSStrategySarah Nicastro

Is your organisation digitally determined or are you amongst the 54% of companies who are currently digitally distraught? Sarah Nicastro, IFS, reflects on some of the common errors to avoid when approaching digitalisation...

Service management thought leader Sarah Nicastro joins IFS to drive recognition and growth in service

Oct 26, 2018 • Newsfield serviceField Service NewsIFSSoftware and AppsSarah NicastroService MnagementManaging the Mobile Workforce

Service management thought leader Sarah Nicastro joins IFS to drive recognition and growth in service

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