ARCHIVE FOR THE ‘rohit-agarwal’ CATEGORY

Bridging the Gap Between Technology and Customer Experience

May 01, 2020 • FeaturesManagementFuture TechnologyDigital TransformationRohit AgarwalCovid-19Leadership and StrategyCustomer Satisfaction and Expectations

Technology use in service is about attaining business needs, says Rohit Agarwal. In a world impacted by Corona Virus ensuring your tech fulfils its business case will become more prominent.

Initiating Change Management: A Tale of Process, Culture and People

Mar 16, 2020 • FeaturesmanagementCHange ManagementRohit Agarwal

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