'Robotic’ Staff Service Tainting UK Customer Satisfaction, Report Finds.

Nov 08, 2019 • ManagementNewsArtificial intelligenceAutomationfuture of field serviceRoboticsCustomaer SatisfactionCustomer Satisfaction and Expectations

In an age of artificial intelligence and automation, new research finds that the ability of workers to improvise and innovate is already underused.

Severn Trent is looking for Robotics products and services

Nov 06, 2018 • NewsFuture of FIeld Servicefuture of field serviceRoboticsutilitiesSevern TrentWaste ManagementWater Management

Water and waste company Severn Trent is on the lookout for new and innovative ways to manage its water pipe network, and is now looking to the robotics sector to help provide solutions to some very specific issues.

Atos named a 'Leader' in Cognitive IT Infrastructure Management by NelsonHall

Jul 17, 2018 • Newsadvanced analyticsAIArtificial intelligenceATOSCognitive IT Infrastructure Management servicesFuture of FIeld ServiceMachine LearningNelsonHallPeter Pluimvirtual agentsCognitive IT InfrastructureDeep Learningfield servicefield service managementJohn LahertyRoboticsService Management

Atos, a global leader in digital transformation today announces that it has been identified as a ‘Leader’ by global research and advisory firm NelsonHall in its latest Vendor Evaluation & Assessment Tool (NEAT) for Cognitive IT Infrastructure...

CRM provider aligns robotics and workforce analytics

Apr 22, 2016 • NewsCRMFuture of FIeld ServiceRobotics

Pegasystems Inc.  a software company delivering strategic business applications to a number of  leading enterprises have recently announced the acquisition of Atlanta, GA-based OpenSpan, Inc., a privately held software provider of robotic process...


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