US Shoppers Apply 'Three Strikes' Rule to Retail

Nov 05, 2019 • ManagementNewsResearchRetailSurveyCustomer Satisfaction and Expectations

Americans abide by a “three strikes and you’re out” policy when it comes to shopping, according to new research...

Greggs increases efficiency of Shop Maintenance service using Aeromark

Sep 20, 2019 • Software & AppsNewsaeromarkRetailSoftware

Real-time service management platform drives 146 per cent productivity improvement with four extra jobs completed, per engineer, per day on average.

How local stores need support in the wake of high street bank closures

Jul 30, 2019 • FeaturesManagementRetailbyboxCashless SocietyClaudine Mosserifield servicefield service managementService ManagementUK

Retail in the UK is changing rapidly and it is placing ever greater importance on same-day-fix requirements of solution providers writes Claudine Mosseri, General Manager, Field Services, ByBox explains...

Maintaining Tech Is Keeping The High- Street Alive And Kicking...

Nov 07, 2018 • FeaturesRetailbyboxClaudine Mosserifield servicefield service managementfirst time fixService ManagementField Service TechnologiesParts Pricing and LogisticsManaging the Mobile Workforce

Claudine Mosseri outlines how in an age of increasing consumer power it is critical field service engineers are able meet SLAs and explains how technology in service logistics is making that happen...

Tesco Adds Microlise Telematics Across Central European Trailer Fleet

Nov 17, 2016 • Fleet TechnologyNewsMIcroliseRetailHaulagetesco

International retailer Tesco, which has more than 6,900 stores globally and employs nearly half a million people, is deploying Journey Management and Trailer Tracking from transport management solutions provider Microlise on 940 trailers in...


Feb 29, 2016 • NewsKironaRetailFields service management

Software company Kirona and its client Carpetright have been selected as finalists in  Retail Week's Customer Experience Initiative of the Year award.  


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