ARCHIVE FOR THE ‘research-2’ CATEGORY

Application software trends revealed by GlobalData

Feb 27, 2020 • Newsfuture of field servicemobile applicationsResearchGlobalData

Study shows Machine Learning, Cloud and Process Automation key part of software.

Brave New World: Digitalisation and Servitization

Feb 17, 2020 • NewsKPIsResearchfield serviceServitizationKey Performance Indicator

In the first part of a new series of features in which we will explore the latest exclusive field service research findings, we explore how KPIs are changing in a world of servitization, IoT and changing demographics... 

Shipments of cellular IoT gateways to reach 8.0 million by 2023

Jan 17, 2020 • Newsfuture of field serviceResearchBerg InsightIoT

Research forecasts IoT gateways, routers and modems shipments will hit 8.0 million by 2023.

Manufacturing industry set for surge in AI investment, IFS research reveals

Jan 06, 2020 • NewsArtificial intelligencefuture of field servicemanufacturingResearchIFS

AI to support automation, support labour shortage and drive upskilling as Industry 4.0 accelerates, study shows.

US Shoppers Apply 'Three Strikes' Rule to Retail

Nov 05, 2019 • ManagementNewsCustomer ExpectationsResearchRetailSurvey

Americans abide by a “three strikes and you’re out” policy when it comes to shopping, according to new research...

Research Report: KPIs in Field Service Benchmarking Survey (part two)

Oct 30, 2019 • FeaturesManagementKris OldlandResearchservice KPIsService Metrics

In the first part of this exclusivefieldservicenews.com  research report we explored how many KPIs field service companies are tracking and how often we should be reviewing these metrics. Now in the concluding part of this report we explore how...

Android on the march in business but security a concern, says new research

Mar 13, 2019 • NewsAndroidFuture of FIeld ServicePanasonicResearchSecurity

The use of Android tablets and handhelds are on the rise in business but security remains a concern, according to the latest research from Panasonic Business.

simPRO Provides New Online Learning Resource for their Job Management Software

Oct 01, 2018 • Newsmobile workforce managementResearchfield servicefield service managementService ManagementSoftware and Appssoftware and appsAPISimPRO

Trade service businesses now have the ability to become experts with job management software thanks to simPRO’s new learning resource.

Research from ServiceMax reveals trends in shift to outcome-based services

Sep 11, 2018 • FeaturesFuture of FIeld Servicemobile workforce managementOutcome based servicesresearchResearchfield servicefield service managementGE DigitalService ManagementservicemaxServitizationVanson Bourne

Data is one of the key driving forces underpinning the modern day economy, but asset and service data specifically, is absolutely crucial.

Research Report: Should we still be promoting from within when appointing Service Managers? (Part Two)

Aug 23, 2018 • FeaturesManagementNick FrankRecruitmentresearchResearchWorkammofield servicefield service managementService LeadershipService ManagementService ManagerService People MattersSi2 partnersTrainingTalent DevelopmentWorkforce Managemnet

Across recent weeks here on fieldservicenews.com we've published a series of features analysing an exclusive research project run in partnership with Si2 Partners, WorkAmmo and Service People Matters.

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