ARCHIVE FOR THE ‘research-2’ CATEGORY

US Shoppers Apply 'Three Strikes' Rule to Retail

Nov 05, 2019 • ManagementNewsCustomer ExpectationsResearchRetailSurvey

Americans abide by a “three strikes and you’re out” policy when it comes to shopping, according to new research...

Research Report: KPIs in Field Service Benchmarking Survey (part two)

Oct 30, 2019 • FeaturesManagementKris OldlandResearchservice KPIsService Metrics

In the first part of this exclusivefieldservicenews.com  research report we explored how many KPIs field service companies are tracking and how often we should be reviewing these metrics. Now in the concluding part of this report we explore how...

Android on the march in business but security a concern, says new research

Mar 13, 2019 • NewsAndroidFuture of FIeld ServicePanasonicResearchSecurity

The use of Android tablets and handhelds are on the rise in business but security remains a concern, according to the latest research from Panasonic Business.

simPRO Provides New Online Learning Resource for their Job Management Software

Oct 01, 2018 • Newsmobile workforce managementResearchfield servicefield service managementService ManagementSoftware and Appssoftware and appsAPISimPRO

Trade service businesses now have the ability to become experts with job management software thanks to simPRO’s new learning resource.

Research from ServiceMax reveals trends in shift to outcome-based services

Sep 11, 2018 • FeaturesFuture of FIeld Servicemobile workforce managementOutcome based servicesresearchResearchfield servicefield service managementGE DigitalService ManagementservicemaxServitizationVanson Bourne

Data is one of the key driving forces underpinning the modern day economy, but asset and service data specifically, is absolutely crucial.

Research Report: Should we still be promoting from within when appointing Service Managers? (Part Two)

Aug 23, 2018 • FeaturesManagementNick FrankRecruitmentresearchResearchWorkammofield servicefield service managementService LeadershipService ManagementService ManagerService People MattersSi2 partnersTrainingTalent DevelopmentWorkforce Managemnet

Across recent weeks here on fieldservicenews.com we've published a series of features analysing an exclusive research project run in partnership with Si2 Partners, WorkAmmo and Service People Matters.

The Ageing Workforce Crisis Is Not Only Real But It’s Here - How Are We Going To Resolve It? Part Two

Jul 23, 2018 • FeaturesManagementadvanced field servicesAgeing Workforce CrisisContingent LabourmillenialsoutsourcingresearchResearchWorkammoBaby Boomerfield service managementService LeadershipService ManagementService People MattersTalent Management

The threat of a genuine ageing workforce crisis is being discussed by field service organisations across all industry sectors and in all corners of the globe. Field Service News in partnership with Si2 Partners, Workammo and Service People Matters

The Ageing Workforce Crisis Is Not Only Real But It’s Here - How Are We Going To Resolve It?

Jul 16, 2018 • FeaturesManagementadvanced field servicesAgeing Workforce CrisisContingent LabourmillenialsoutsourcingresearchResearchWorkammoBaby Boomerfield service managementService LeadershipService People MattersServie ManagementTalent Management

The threat of a genuine ageing workforce crisis is being discussed by field service organisations across all industry sectors and in all corners of the globe. Field Service News in partnership with Si2 Partners, Workammo and Service People Matters

Research Analysis: The Changing Face of the Field Service Engineer (Excerpt One)

Mar 06, 2018 • videoFeaturesAGeing WorkforceARArtificial intelligenceFuture of FIeld ServiceKieran NotterresearchResearchdronesIoTservicemax

Kris Oldland, Editor-in-Chief, Field Service News and Kieran Notter, Director, Global Customer Transformation, ServiceMax from GE Digital explore the findings of an exclusive independent research conducted by Field Service News and sponsored by...

The Changing Face Of The Field Service Engineer (part 3)

Jan 23, 2018 • FeaturesAGeing WorkforceFuture of FIeld ServicemillenialsresearchResearchWorkforce Developmentfield serviceField Service Engineer TrainingGE DigitalService Max

For our latest research project, which we ran in partnership with ServiceMax from GE Digital our focus was to see what the field service engineer of the near future will look like. We are now into feature three of our online coverage of the...

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