ARCHIVE FOR THE ‘research’ CATEGORY

Field Service News Research Highlights Challenges with IoT Data

Mar 19, 2020 • NewsKPIsresearchfield service managementInternet of ThingsIoTservice KPIsIndustry 4.0Key Performance Indicator

Field Service News Research identifies trends amongst field service organisations and the Internet of Things when it comes to the KPIs...

HSO Announce Research Collaboration with Microsoft

Mar 18, 2020 • Newsfuture of field serviceMicrosoftNoventum Service ManagementresearchHSO

Project to be facilitated by Noventum Service Management and will focus on service-business models.

The Changing Numbers of Field Service KPIs

Mar 05, 2020 • NewsKPIsresearchfield service managementservice KPIsKey Performance Indicator

Field Service News research reveals a trend for increasing the numbers of service related KPIs... 

Installed Base of Fleet Management Systems in Australia and New Zealand will Reach 1.8 Million Units by 2023

Jan 16, 2020 • Fleet TechnologyNewsresearchBerg Insightfleet

Research shows increase in fleet management systems in both countries.

Research Report: KPIs in Field Service Benchmarking Study (part one)

Oct 23, 2019 • FeaturesManagementKPIsKris OldlandresearchSimPROKey Performance Indicator

We can only manage what we measure as the old adage goes. But in  dynamically evolving environment such as we find our selves in today the question as to what exactly it is we should be measuring in order to manage our field service operations...

Best Practices in Field Service Scheduling and Dispatch: Highlights from 2018 Benchmark Study

Dec 05, 2018 • FeaturesmanagementMichael Blumbergmobile workforceresearchWorkforce SchedulingBlumberg AssociatesEnterprise Mobilityfield servicefield service technologySoftware and Apps

Michael Blumberg reveals some of the key findings of the latest research into field service Scheduling and Dispatch to come out of Blumberg Associates...

Research Analyst Firm, Strategies For Growth℠, Invites All Warranty Management Professionals to Take Its Fifth Annual WCM Tracking Survey!

Dec 03, 2018 • ManagementNewsresearchBill Pollockfield servicefield service managementStrategies for GrowthWarranty Management

Research analyst and consulting firm, Strategies For GrowthSM (SFG℠) has launched its fifth annual Warranty Chain Management (WCM) Benchmark Survey Update, and invites all Warranty Management professionals to participate. The 2019 WCM Survey will...

Research from ServiceMax reveals trends in shift to outcome-based services

Sep 11, 2018 • FeaturesFuture of FIeld Servicemobile workforce managementOutcome based servicesresearchResearchfield servicefield service managementGE DigitalService ManagementservicemaxServitizationVanson Bourne

Data is one of the key driving forces underpinning the modern day economy, but asset and service data specifically, is absolutely crucial.

Embedded car OEM telematics subscribers to reach 258 million worldwide by 2023

Sep 10, 2018 • Fleet TechnologyNewsconnected vehiclesresearchBerg InsightInternet of ThingsIoTtelematicsAutomated VehiclesConnected Car Services

According to a new research report from the IoT analyst firm Berg Insight, the number of telematics service subscribers using embedded systems will grow at a compound annual growth rate (CAGR) of 31.9 percent from 49.0 million subscribers at the...

Research Report: Should we still be promoting from within when appointing Service Managers? (Part Two)

Aug 23, 2018 • FeaturesManagementNick FrankRecruitmentresearchResearchWorkammofield servicefield service managementService LeadershipService ManagementService ManagerService People MattersSi2 partnersTrainingTalent DevelopmentWorkforce Managemnet

Across recent weeks here on fieldservicenews.com we've published a series of features analysing an exclusive research project run in partnership with Si2 Partners, WorkAmmo and Service People Matters.

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