ARCHIVE FOR THE ‘remote-service’ CATEGORY

Making the Case for Moving to Remote Expertise Service Delivery

Jan 27, 2020 • Featuresremote serviceBill PollockStrategies for GrowthSMSurvey

Bill Pollock extrapolates some of the key findings from a survey focused on remote expertise. 

SFG℠ Launch Remote Expertise Benchmark Survey

Dec 17, 2019 • Newsfuture of field serviceremote serviceBill PollockStrategies for GrowthSMSurvey

Participants required for Inaugural benchmark survey. 

NCP Release New Client Features for Windows

Aug 30, 2019 • Newsremote serviceWindowsSoftwareSoftware and Apps

New VPN clients feature IPv4/IPv6 dual stack support and quality of service module.

Maintaining Customer Satisfaction with a Remote Field Service Workforce

Jul 30, 2019 • FeaturesCoresystemsFuture of FIeld Servicemanuel grenacherremote servicefield servicefield service techniciansInternet of ThingsIoTSAPService EngineerService ManagementCustomer Satisfaction and Expectations

In today’s society whereas consumer’s we are becoming increasingly used to and expectant of instant results is an obvious challenge for field service organisations but can remote services help bridge the gap? Manuel Grenacher, CEO, Coresystems ...

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