ARCHIVE FOR THE ‘recruitment’ CATEGORY

You’ve heard of the “CX” but what about the “TX”?

Nov 14, 2019 • FeaturesAsteafuture of field servicemillennialRecruitment

The effects of the skilled labor gap are being felt throughout the field service industry. So, how do you fill the gap? By improving the Technician Experience. Astea’s Emily Hackman explains more...

Research Report: Should we still be promoting from within when appointing Service Managers? (Part Two)

Aug 23, 2018 • FeaturesManagementNick FrankRecruitmentresearchResearchWorkammofield servicefield service managementService LeadershipService ManagementService ManagerService People MattersSi2 partnersTrainingTalent DevelopmentWorkforce Managemnet

Across recent weeks here on fieldservicenews.com we've published a series of features analysing an exclusive research project run in partnership with Si2 Partners, WorkAmmo and Service People Matters.

The Field Service Podcast: series 2 episode 5 - The ageing workforce and the millennial army

Aug 08, 2018 • FeaturesManagementAgeing Workforce CrisisMIllennialsNick FrankPodcastRecruitmentWorkammoDevelopmentfield servicefield service engineersfield service managementField Service ManagerService ManagementService ManagerSi2 partnersService People Matter

 

Kris Oldland, Editor-in-Chief, Field Service News talks to nick Frank, Founding Partner, Si2 Partners, about some of the key findings of a recent research project recently undertaken by the two companies that explored emerging trends in the...

Succession Planning in Field Service: The Most Important Challenge Facing Field Service Organisations

Mar 19, 2018 • FeaturesManagementcopperbergPlanningPrudence KolongRecruitmentDevelopmentField Service ForumField Service Summit

Will self-service for customers be the answer to the dwindling number of available field service technicians? Prudence Kolong, Editorial Director, Copperberg, joins the ranks of Field Service News associate columnists and in her first feature...

3 keys to build a strong employer brand in the Service Industry...

Feb 08, 2018 • FeaturesManagementMIllennialsNick FrankRecruitmentSi2 partnersTalent Management

Nick Frank, Managing partner at Si2 Partners explores an important topic in the face of an ageing workforce crisis - how to make your brand an attractive prospect for the growing Millennial workforce...

What role does technology play in attracting and developing new Field Service Engineers?

Jan 30, 2018 • FeaturesFuture of FIeld ServicemillenialsRecruitmentresearchservicemax

For our latest research project, which we ran in partnership with ServiceMax from GE Digital our focus was to see what the field service engineer of the near future will look like. In the first three features of our analysis, our focus was on the...

Hiring Service Leadership Capability or Finding Your Next Career Move - Today’s Tools Just Don’t Cut It!

Nov 23, 2017 • FeaturesManagementmanagementNick FrankRecruitmentRichard CowleyDag GronevikSi2 partnersTalent Acquisition

Nick Frank, Managing partner at Si2 Partners, looks at the trials and tribulations of sourcing the talent to drive your field service organisation forward and asks why are we not doing this better?

Field Service Engineers: A Tale of Two Halves

Mar 16, 2016 • FeaturesManagementconcept resourcingRecruitment

Lucy Davies, a field service recruitment specialist with Concept Resourcing explores the challenges of attracting talent in the field service industry...

Technology and technicians in field service

May 26, 2015 • FeaturesMIllennialsRecruitmentservicepowerSoftware and Apps

Field service organisations face increasing competition, declining margin and high customer expectations. But, they also are challenged by new technologies, such as social, mobile, cloud, analytics, IoT and M2M, and wearables. Each new technology...

Attracting millennials to field service

May 19, 2015 • FeaturesManagementMIllennialsPatrice EberlineRecruitmentservicemax

In our recent series of articles we have asked if recruitment is going to be field services greatest challenge and explored why despite a negative press millennials are in fact a natural fit for field service.

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