ARCHIVE FOR THE ‘parts-management’ CATEGORY

Outotec’s value pricing journey

Dec 24, 2018 • AftermarketAftermarket PricingcopperbergFeaturesfield servicefield service technologyInventory ManagementLogisticsMartin BrändströmOutotecparts managementPricingService LogisticsSpare Parts Pricing

The process of creating a price that reflects a company’s soft value is truly a journey. Reaching directly into a world where your products and services serve your customers, the value/price journey is an intense process in which companies can...

Parts Management: An evolving sector...

Nov 20, 2018 • 3D printingAftermarketArtificial intelligencecopperbergeCommerceFeaturesfield servicefield service technologyInventory ManagementLogisticsParts Logisticsparts managementParts PricingService ManagementSpare PartsSpare Parts Conference

In an age of servitization and advanced services, spare parts management has become something of a difficult beast to fully grasp for many companies who are offer aftermarket services.

Getting Ready For Take Off... Are you set for Field Service 2.0?

Oct 30, 2018 • APIContract ManagementEnterprise MobilityFeaturesfield servicefield service managementField Service SchedulingIntegrationInventory ManagementMobile Workersmobile workforce managementparts managementService ManagementSoftware and AppsSpare PartsWorkforce Scheduling

The potential to enhance field service efficiencies through technologies like IoT, Augmented Reality and Artificial Intelligence are out of this world. But to fully realise the benefits they can bring field service companies need to have...

Syncron Announces $67 Million Growth Investment from Summit Partners to Fuel Manufacturers’ Journey to Servitisation

Oct 25, 2018 • field servicefield service managementfield service technologyLogisticsNewsparts managementService LogisticsService ManagementSyncron

Syncron™, a provider of cloud-based after-sales service solutions focused on empowering the world’s leading manufacturers to maximise product uptime and deliver exceptional customer experiences, has recently announced a $67 million minority...

What Does Preventative Maintenance Mean For Parts Management...

Jan 22, 2018 • 3D printingAftermarketAsset ManagementAsset Performance ManagementAugmented RealityAutonomous VehiclesdronesErik KjellstromFeaturesIoTLogisticslogisticsparts managementservicemaxServitizationSpare Partsspare parts managementSyncron

What will the impact of servitization and the move to preventative maintenance that it entails have on parts and inventory management? Erik Kjellstrom, Pre-Sales Manager, Syncron tackled this question at the Aftermarket Conference in Hamburg last...

Fundamental Elements to expect in a FSM solution – Part Two: Mobile, Parts Management and Integration

Nov 02, 2017 • FeaturesIntegrationInventory ManagementKevinMcNallyKPIparts managementSoftware and AppsTesseract

In the first part of this feature, Tesseract’s Kevin McNally explored the importance of contract management and workforce scheduling within a field service management system. Now in the concluding part of this feature he looks at three other key...

The Evolution Of Service Technology Still Requires A Human Touch… For Now

Oct 03, 2017 • Artificial intelligenceAugmented RealityFeaturesFuture of FIeld Serviceparts managementSara MuellerWBR

Sara Mueller, Field Service Portfolio Director, WBR, discusses why despite the growing importance of technology within our industry, the critical balance between using automation to meet tightening SLAs and losing the important human touch points...

Case Study: How The AA Home Services has improved field service productivity by 15%

Sep 18, 2017 • Answers AnywhereFeaturesinfomillLogisticsParts Arena Proparts managementPaul Allensolarvista

Whilst The Automobile Association (The AA) might be a trusted brand that is better known for Roadside Assistance, the renewed growth of the Home Services business is now benefiting from end-to-end field service management software supplied by ...

Is inventory and parts management finally getting the attention it deserves?

Aug 25, 2017 • FeaturesGary BrooksLogisticsparts managementspare parts managementSyncron

The management of parts has been for a long time a little unloved in terms of field service technology. Kris Oldland talks to Gary Brooks, CMO, Syncron to find out how and why that is changing...

Five things every field service company should be doing right now...

Jul 19, 2017 • AGeing WorkforceConnected Field ServiceCSATcustomer satisfactionFeaturesField Service USAIoTManagementMichael Blumbergparts managementUberisation

Worldwide Business Research (WBR) held its Field Service 2017 conference at the end of April with over 450 service leaders from top manufacturing and service companies in attendance.

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