Measuring What Matters...

May 14, 2018 • FeaturesContinuous ImprovementCRMData AnalyticsFSMoptimisationbig dataERPfield service analyticsfield service managementFieldAwareSoftware and Appsstatistical modellingSteve Wellens

Steve Wellen, CEO of FieldAware outlines the evolution of analytics and how field service organisations are reaping the benefits...

Customer satisfaction starts with keeping promises

Jan 06, 2017 • FeaturesKironaLaraine GeddesoptimisationschedulingSoftware and Apps

Laraine Geddes, Marketing Manager, Kirona explains how dynamic resource scheduling & mobile working can help you keep promises to customers...

Optimisation: The turbo boost your operation needs to win!

Dec 20, 2016 • FeaturesAugmented RealityoptimisationcloudschedulingservicepowerSoftware and Apps

Marne Martin, CEO, ServicePower talks us through a variety of different scheduling solutions and how they can turbo charge service delivery...

Down the Stretch with Technology

May 10, 2016 • FeaturesoptimisationservicepowerSoftware and Appssoftware and apps

Marne Martin CEO of ServicePower argues that to be a thoroughbred amongst your competitors you must seek out the best-in-breed technologies...

Continually evolving: mobile workforce management software

Sep 21, 2015 • FeaturesSoftware & Appsoptimisationworkforce managementdisruptive technologyfield service softwareschedule optimisationschedulingservicepowerSoftware and Apps

Marne Martin CEO of ServicePower gives us her insight into why the company continues to focus on evaluating and developing the latest technologies for field service...

White paper overview: Customer service belongs in the cloud

Jul 10, 2015 • FeaturesAdvanced Field ServiceoptimisationresourcesWhite Papers & eBooksClickSoftwarecloudSaaSSoftware and Appssoftware and appsCustomer Satisfaction and Expectations

Resource Type: White Paper Published by: Click Software Title: The Cloud: Up where customer service for the field belongs Download: Click here to download the white paper By downloading you agree to the T&Cs listed available here

£2Bn Mitie deploys FLS VISITOUR for real-time scheduling of pest control field technicians

Jul 02, 2014 • Software & AppsNewsFLSMitieoptimisationpest controlSoftware and Apps

Software provider Fast Lean Smart (FLS) have recently announced that they have secured a significant new customer win in the form of Mitie’s pest control division.

Optimising mobile workforces can result in big savings

Jun 13, 2014 • FeaturesFleet Technologyfleet technologyoptimisationtelogis

Enterprise Mobility expert, Jon Vass of Telogis, claims that instead of cutting back on services businesses should instead look to optimise their mobile workforces...

New service management solution from mplsystems targets three main barriers to field service efficiency

May 07, 2014 • FeaturesmaximomplsystemsoptimisationSoftware and Appssoftware and apps

mplsystems has announced a new, integrated field service management solution that directly address what they perceive as the three main barriers to field service efficiency: combining disparate IT systems; enabling the scheduling of reactive jobs...

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