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9 Field Service Practices to Retire by 2020

Dec 18, 2018 • FeaturesManagementSoftware & AppsNPSPaul WhitelamCHange ManagementClickSoftwarefield servicefield service managementfield service softwarefield service technologyService Managementappointment bookingLive Traffic UpdatesCustomer Satisfaction and ExpectationsManaging the Mobile Workforce

With 2020 on the horizon, it’s the perfect time to think about new ways to improve your field service business. Paul Whitelam, ClickSoftware outlines nine key areas that you need to be targeting to ensure your service delivery remains competitive...

Scheduling software users award Fast Lean Smart UK a Net Promoter Score of 100

Mar 13, 2018 • NewsFLSNet Promoter ScoreNPSoptimised schedulingfast lean smartJeremy SquireSoftware and AppsCustomer Satisfaction and Expectations

FLS, Fast Lean Smart, a leader in field force appointment, schedule and route optimisation solutions, has recently announced the results of its annual customer satisfaction survey in the UK.

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