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9 Field Service Practices to Retire by 2020

Dec 18, 2018 • appointment bookingCHange ManagementClickSoftwareCustomer Effect ScoreCustomer ServiceFeaturesfield servicefield service managementfield service softwarefield service technologyLive Traffic UpdatesManagementmobile workforce managementNPSPaul WhitelamService ManagementSoftware & Apps

With 2020 on the horizon, it’s the perfect time to think about new ways to improve your field service business. Paul Whitelam, ClickSoftware outlines nine key areas that you need to be targeting to ensure your service delivery remains competitive...

Scheduling software users award Fast Lean Smart UK a Net Promoter Score of 100

Mar 13, 2018 • customer satisfactionfast lean smartFLSJeremy SquireNet Promoter ScoreNewsNPSoptimised schedulingSoftware and Apps

FLS, Fast Lean Smart, a leader in field force appointment, schedule and route optimisation solutions, has recently announced the results of its annual customer satisfaction survey in the UK.

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