How to identify and follow up on new IoT enabled service opportunities

May 18, 2018 • FeaturesManagementConnected AssetsNoventumDamien NunesDominik Mahrfield serviceIndustrial InternetIndustrie4.0IoTRosanne Gresnigtservice innovationService ManagementService Science Factory

Noventum and the Service Science Factory have been working together to help establish a working framework for service organisations seeking to harness the power of the IoT. Damien Nunes, Dr. Dominik Mahr from the Service Science Factory and...

How do you build a scalable service sales & delivery model?

Apr 11, 2018 • FeaturesManagementHilbrand RustemaNoventumRosanne Gresnigtselling serviceService SalesThe Service Factory

Rosanne Gresnigt and Hilbrand Rustema at specialist service management consultancy Noventum tackle one of the big challenges all field service organizations face - aligning the core functions of service and sales...

Key factors for manufacturing companies to invest in advanced services

Mar 05, 2018 • FeaturesManagementAdvanced Services GroupAnnick PerrymanufacturingNoventumServitizationValue Change

Annick Perry, Senior Project Manager, Noventum gives us some insight into the findings of a recent research project that Noventum and Aston Universities Advanced Services Group have undertaken to look at Advanced Services Trend within...

Seven Steps For Selecting A Field Service Management Solution

Jan 18, 2018 • FeaturesNoventumSoftware and Appssoftware and apps

Noventum have been a trusted pillar of the service management community for a long, long time and now they have established an excellent process to allow field service companies establish which FSM vendors best meet their needs. René Boverhuis...

Noventum Announces their Field Service Management Solutions Reality Check

Nov 02, 2017 • NewsMicrosoftNoventumResearchIFSservicemax

Noventum has released its FSM Solutions Reality Check report, a comprehensive overview of the leading Field Service Management (FSM) solutions to help organisations select the solutions best suited to their requirements.

#fsn20 - The 20 most influential people in field service: 2017 edition (page 3)

Mar 03, 2017 • Andy NeelyFSN20Future of FIeld ServiceJan Van VeenLocal GovernmentMomentum FrameworkNoventumOneserveChris ProctorHilebrandhousing associationInstitute for ManufacturingRustemaServitization

Who are the most influential people in the global field service sector that you need to pay attention to in 2017?


Apr 07, 2016 • FeaturesManagementCustomer ServiceNoventumEvents

 Why do customers choose your company?  That's becoming a key question for many companies with recognition that Customer Experience Management (CEM) is increasingly important in manufacturing.

The service revolution of the manufacturing industry – moving from reactive to proactive service business enabled by iot

Feb 17, 2016 • FeaturesManagementNoventumServitization

An executive summary of Noventum’s new publication, co-created with the participants of Noventum’s Service Innovation Programme and the Aston Centre for Servitization Research and Practice...

#FSN20 – The Twenty most influential people in field service: Part Four

Feb 19, 2015 • FeaturesaberdeenAly PinderFSN20FujitsuFuture of FIeld ServiceHilbrand RustemaMartin SummerhayesNoventumBill PollockIBMSteve DowntonSteve StreetStrategies for Growth

Across December and January we asked our readers to nominate candidates for the inaugural #FSN20, a list of the twenty most influential people in field service. We received nominations from across the globe through social media, email and even a...

Is your service organisation looking inside out or outside in?

Aug 04, 2014 • FeaturesManagementNick FrankNoventumOutside in

Field Service News regular Nick Frank returns to his series looking at various case studies from companies he has worked with both past and presesnt to help us better understand best practice in service. This time out Nick takes a closer look at...

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