ARCHIVE FOR THE ‘north-america’ CATEGORY

Are We Ready for 3D Printing in Field Service?

Aug 27, 2020 • Features3D printingArtificial intelligenceVideoAquantParts Pricing and Logisticsnorth americaField Service News Digital Symposium3D Systems Corporation

Having given an excellent presentation in the Field Service News Digital Symposium on the application of Artificial Intelligence in service triage, Mark Hessinger, Vice President, Global Customer Service, 3D Systems Corporation spoke with Kris...

A Tool for Zero-Touch?

Aug 20, 2020 • FeaturesArtificial intelligenceRemote AssistanceVideoZero-touchDigital TransformationAquantnorth americaField Service News Digital Symposium

In a recent presentation for the Field Service News Digital Symposium, Mark Hessinger, Vice President, Global Customer Services, 3D Systems, Corporation, outlined the benefits his organisation had witnessed having implemented an Artificial...

A New Approach to an Age Old Problem?

Aug 13, 2020 • FeaturesAgeing Workforce CrisisArtificial intelligenceVideoDigital TransformationAquantnorth americaField Service News Digital Symposium

During a recent Field Service News Digital Symposium presentation on the use of Aquant's Artificial Intelligence tool within their service triage process, Mark Hessinger, Vice President of Global Customer Service, 3D Systems Corporation, touched...

The Key Driver for 3D Systems Adoption of AI

Aug 06, 2020 • FeaturesArtificial intelligenceVideoDigital TransformationAquantnorth americaField Service News Digital Symposium3D Systems Corporation

In a recent presentation in the Field Service News Digital Symposium, Mark Hessinger, Vice President, Global Customer Services, 3D Systems Corporation outlined how his organisation had harnessed Artificial Intelligence within their service triage...

Covid-19: An Overwhelming Opportunity to Improve Service Delivery

Jul 03, 2020 • NewsresearchAPACCovid-19EMEAnorth america

Field Service News is in the middle of an in-depth global research project. As we reach the half way stage we share some of the initial findings including that cover three quarters of service companies see an opportunity to improve service...

Italian Field Service Management Solution Provider Expand US Footprint

Jun 15, 2020 • NewsAugmented RealityDigital TransformationField Service Management SoftwareOverITEMEAnorth america

As part of its go-to-market initiatives, and in response to strong demand for its products, OverIT, a global leader in Field Service Management and Augmented Collaboration solutions, has opened its second location in North America in Miami,...

Recruitment Portal Negates Covid and Service's Historical Talent Gap

Jun 02, 2020 • FeaturesRecruitmentservicemaxManaging the Mobile Workforcenorth america

A specialist recruitment platform initially conceived to help fill the service talent gap took on a new significance as an urgent post calling for medical technicians meant the project was fast-tracked to market. Mark Glover uncovers the story...

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