Field Service News Podcast: Nick Frank on drivers for growth

May 07, 2014 • FeaturesManagementmanagementNick FrankNoventumPodcastDrivers for growth

Don’t Lose your Service Shirts...

Apr 22, 2014 • FeaturesManagementNick FrankNoventumBobstCase StudiesService Management Expo

‘Congratulations! You grew your service business by 25% last year…but how much money did you make?!’

Service Sales: How difficult can it be?

Apr 02, 2014 • FeaturesManagementmanagementNick FrankNoventumService Sales

Nick Frank, Consultant with Novetnum Service Management continues his exclusive series looking at building revenue from services...

Services that speak to their customers

Feb 21, 2014 • FeaturesManagementNick FrankNoventumcase studiesservice excellenceService Management

Nick Frank, a specialist service management consultant with Noventum Service Management continues his series of case studies outlining best practices in field service...

2014: Growth through Services: Opportunity, Reality Check or both!

Jan 31, 2014 • FeaturesManagementgrowthrough servicesNick FrankNoventum

As we come to the end of January, Nick Frank, consultant with Noventum Service Management looks a little further ahead at what the rest of the year may yield. 

Finding nuggets of customer gold

Jan 23, 2014 • FeaturesManagementmanagementNick FrankNoventumService Delivery

This is the 3rd article in a series of case studies which examines how companies can improve their understanding of there own Value, create more effective GO-TO Marketstrategies and drive profitability through efficient Service Delivery models.

Ouch! Getting the profit/cost centre call wrong in your service business.

Dec 06, 2013 • FeaturesManagementcost centre to profit centremanagementmanufacturingNick Frankservice businessService Delivery

It can make or break your service business growth strategy, yet it’s surprising how many service leaders do not appreciate the impact a separate service P&L can have on changing the mind-set of their people.

Creating value through Services: Where to start?

Nov 13, 2013 • FeaturesManagementNick FrankService DeliveryService Management

When talking about service, we often hear senior managers asking the question, ’But where do you start?’

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