It’s Good to Talk to Improve

Dec 27, 2018 • Featuresfield serviceManagementmobile workforce managementNetworkingNick FrankPeer to peer learningService CommunityService ManagementSi2 partners

The UK Service Community is a group of professionals who are passionate about service and believe in sharing ideas and experiences in order to improve. It is a community in the true sense of the word in that there is no legal entity, no sponsors,...

Augmented Knowledge: Combining Knowledge Management with Augmented Reality and People...

Nov 14, 2018 • Augmented RealityFeaturesfield servicefield service managementfield service technologyField TechnologiesFuture of FIeld ServiceKnowledge Managementmobile workforce managementNick FrankPeter MaierRemote AssistanceService ManagementSi2 partners

We've been asking for some time now how Augmented Reality will fill its potential as a central fulcrum within the future of field service. For Nick Frank the key is for it AR to become entwined with Knowledge Management... 

Interested in Service Selling, Buying Advanced Services, AR implentation, New BSI standard - Last chance to sign up to next Service Community event

Sep 21, 2018 • Augmented Realityfield serviceGE DigitalManagementMODNewsNick Frankselling serviceService CommunityService Managementservicemax

Places for the upcoming Service Community event which is being hosted by GE Power, are now becoming very limited...

Research Report: Should we still be promoting from within when appointing Service Managers? (Part Two)

Aug 23, 2018 • Featuresfield servicefield service managementManagementNick FrankRecruitmentresearchResearchService LeadershipService ManagementService ManagerService People MattersSi2 partnersTalent DevelopmentTrainingWorkammoWorkforce Managemnet

Across recent weeks here on we've published a series of features analysing an exclusive research project run in partnership with Si2 Partners, WorkAmmo and Service People Matters.

Research Report: Should we still be promoting from within when appointing Service Managers? (Part One)

Aug 16, 2018 • Featuresfield service managementField Service PodcastManagementNick FrankresearchresourcesService LeadershipService ManagementService ManagersService People MattersService RecruitmentSi2 partnersWorkammoWorkforce Managewment

Previously on we published an analysis of an exclusive research project run in partnership with Si2 Partners,WorkAmmo and Service People Matters where we revealed that 57% of field service organisations prefer to promote...

Next Service Community Event Announced

Aug 09, 2018 • GE DigitalGE PowerIshidaManagementMark HomerNewsNick FrankRoss TownshendService CommunityThrough Life Engineering Services

The not-for-profit knowledge sharing group the Service Community, has announced their next event will hosted by GE Power at their new Stafford Location on the 16th October 2018...

The Field Service Podcast: series 2 episode 5 - The ageing workforce and the millennial army

Aug 08, 2018 • Ageing Workforce CrisisDevelopmentFeaturesfield servicefield service engineersfield service managementField Service ManagerManagementMIllennialsNick FrankPodcastRecruitmentService ManagementService ManagerService People MatterSi2 partnersWorkammo


Kris Oldland, Editor-in-Chief, Field Service News talks to nick Frank, Founding Partner, Si2 Partners, about some of the key findings of a recent research project recently undertaken by the two companies that explored emerging trends in the...

Three steps to Digital Servitisation business growth

Jul 11, 2018 • Advanced ServicesdigitalisationFeaturesHarold WassermanManagementNick FrankServitizationServitizationSi2 partners

Nick Frank, Si2 Partners and Harald Wasserman explore the growing conversation around digital servitization as they attempt to break down the whole challenge around digitalisation into smaller more practical actions which leaders can take to make...

Before Data Analytics Think Problem to Solve

May 29, 2018 • AIArtificial intelligenceData Analyticsdata scienceData ScientistsEric TophamFeaturesMachine LearningManagementNick FrankSi2 partnersThe Data Analysis Bureau

Mashed up by machine learning? Dumbfounded by data science? Agnostic about AI? Nick Frank, Managing Consultant, Si2 Partners doesn’t promise to the provide all the answers, but he can offer some crucial insight into the management process on...

Key Competencies Of Great B2B Service Leaders

Apr 23, 2018 • Dag GronevikFeaturesManagementNick FrankRichard CowleyService LeadershipService People MattersService SalesSi2 partners

With service becoming more and more integral to business strategies across the globe the role of the service leader is equally becoming increasingly crucial within successful organisations. Nick Frank, Principal Consultant and Founder of Si2...

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