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MSI Partners with Glympse for End-to-End Field Service Customer Experience Management

Nov 23, 2018 • Customer ExperienceEnd to end field servicefield service managementfield service technologyGlympsemobile workforce managementMSI PartnersNewsService ManagementSoftware and Apps

Users now can engage their end customers with step-by-step visibility for the field service last mile with a live map view, job details and ETA countdown via a Glympse-powered journey...

Captec Partner with Dell, Getac, Panasonic and Samsung for In-vehicle Applications

Nov 22, 2018 • CaptecDellEnterprise Mobilityfield servicefield service technologyGetacHardwareNewsPanasonicrugged hardwaresamsungService Management

Captec, the designer and supplier of specialist computing platforms, has teamed up with market-leading rugged tablet manufacturers to provide 360-degree in-vehicle solutions.

The installed base of fleet management systems in Europe will reach 15.6 million by 2022

Nov 20, 2018 • Berg InsightEcoFleetfield servicefield service technologyFleet Completefleet managementFleet Technologyfleet technologymobile workforce managementNewsService ManagementVerizon Connect

The number of active fleet management systems deployed in commercial vehicle fleets in Europe was 7.7 million in Q4-2017, according to a new research report from the IoT analyst firm Berg Insight.

City Technical Services to Improve Efficiency and Enhance Safety with CTrack Vehicle Tracking

Nov 16, 2018 • City Technical ServicesCtrackfield servicefield service managementfield service technologyfleet managementFleet TechnologyNewsService Managementvehicle tracking

City Technical Services, a leading provider of green energy servicing, maintenance and installation solutions, has adopted an advanced telematics system from Ctrack, an Inseego company. Ctrack Plug & Play, a self-installed tracking solution, will...

OnProcess Technology Announces OPTimize, a Breakthrough Managed Service for Unlocking Post-Sales Business Value

Nov 15, 2018 • field servicefield service managementfield service technologyLogisticsNewsOnPRocessOPTimizeService LogisticsService ManagementService Value Chain

OnProcess Technology, a global pioneer in service value chain optimization, today announced OPtimize a digital transformation service leveraging predictive analytics to improve post-sale business outcomes.

Fujitsu and Ericsson team up on 5G partnership

Nov 14, 2018 • 5GConnected Field Servicefield servicefield service managementFuture of FIeld ServiceIIOTIoTNews

Fujitsu Limited and Ericsson have entered an agreement to deliver end-to-end 5G network solutions and related services under a strategic partnership. The two companies are joining forces to develop this based on their combined portfolios –...

WorkWave PestPac Redefines Focus on Customer Experience and End User Engagement

Nov 13, 2018 • field serviceField Service Engneerfield service managementField Technologiesmobile workforce managementNewsService ManagementSoftware and AppsWorkwave

WorkWave, a leading provider of software solutions for the field service and last-mile delivery industries, recently announced its aim to reestablish its focus on customer experience, both through initiatives that further its position as a...

New telematics integration capability combines real-time fleet information in a single interface

Nov 12, 2018 • field servicefield service technologyfleet managementFleet Technologyfleet technologyNewsService ManagementTomTom TelematicsVisionTrackWEBFLEET

TomTom Telematics has launched a new version of its fleet management Software-as-a-Service solution WEBFLEET 3.3 which allows fleet operators to review combined vehicle data from different sources in one easy-to-use interface.

JLT Mobile Computers Expands its Android™ Products Suite with New Fully Rugged Tablets and Handheld Computers

Nov 08, 2018 • Enterprise Mobilityfield serviceField Service Hardwarefield service technologyHardwareJLTJLT Mobile Computersmobile workforce managementNewsrugged hardwareRugged Mobilerugged tabletsService Management

JLT Mobile Computers, a leading developer and manufacturer of reliable computers for demanding environments, sees an increasing demand for Android within many of its core segments, including warehouse logistics, transportation, ports, mining and...

FSH Builds Smarter Customer Service with BigChange Mobile Workforce Technology

Nov 08, 2018 • Big CHangefield servicefield service managementField Service TechnologiesJobWatchMartin PortNewsService ManagementSoftware and Apps

FSH, the one-stop construction company servicing the north of England, has transformed its business with a 5 in 1 management system from BigChange.  Operating as a cloud service linked to mobile apps used by workers onsite, the solution provides...

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