Carglass chooses ClickSoftware scheduling system to ensure customer service first

Dec 09, 2013 • carglassclick softwaremobile service optimisationNewsscheduling softwareSoftware and Apps

By implementing an advanced scheduling system and mobility technology from ClickSoftware, Carglass improves customer service and speed of on-location repairs and replacements

KPN and Masternaut Combine Forces to Provide Fleet and Insurance Telematics Services

Dec 05, 2013 • Fleet Technologyfleet technologyinsuranceKPNmachine to machinemasternautNewstelematics

KPN and Masternaut have recently announced an agreement to jointly develop and market telematics-enabled fleet management and telematics enabled insurance products for businesses looking to provide a step-change in customer service, employee...

Getac rugged tablet gains airwatch accreditation

Nov 29, 2013 • HardwareNews

The Getac Z710 Android 4.1 rugged tablet has been officially certified by AirWatch – a global leader and innovator in mobile security and the largest Enterprise Mobility Management (EMM) provider – for compatibility with its Mobile Device...

UK agronomy leaders integrate vehicle tracking and scheduling to improve service

Nov 21, 2013 • agronomyFleet Technologyfleet technologyNewsoptimisationparagontomtomvehicle tracking

Gloustershire based Agronomy company Agrii have implemented a real-time transport optimisation and vehicle tracking solution for its agrochemicals division.

Verint and Intelcom work together to provide the "complete" workforce management and contact centre solution

Nov 20, 2013 • contact centreintegrated platformintelcomNewsoptimisationSoftware and AppsUncategorizedverintworkforce management

With a fully integrated product across the two companies customers are set to benefit from one integrated contact centre solution based on Intelecom Connect and Verint Impact 360 workforce management Software. The offering is available in one...

New rugged handheld device from Juniper Systems contains radical improvements

Nov 18, 2013 • Handheld ComputingHardwarejuniper systemsNewsrugged

Juniper Systems has announced the availability of its new  Archer 2 rugged handheld. With radical improvements over the first generation Archer, the Archer 2 promises better overall performance with an astonishingly bright display, an extra-long...

ALS Environmental utilise scheduling software to optimise collection of hundreds of samples a week

Nov 15, 2013 • NewsOptimisationparagon routingscheduling softwareSoftware and Apps

ALS Environmental has selected Paragon routing and scheduling software to plan collections and deliveries of water, earth and air samples for testing at its specialist laboratories. The analytical services company has installed Paragon's Multi...

Big Data and Field Service

Nov 10, 2013 • big dataFeaturesFuture of FIeld Servicemobile workforce managementNewsSoftware and Apps

It’s been one of the biggest buzz words in boardrooms across the globe now for a number of years and if you look across any technology website you are sure to find an article or two shouting about it’s apparent all encompassing power, but what...

Case Study: Optimising the mobile workforce behind London's Boris Bikes

Nov 08, 2013 • boris bikesCase Studiesclick softwarefield serviceleadent solutionslondon bike hiremobile workforceNewsOptimisationoptimisation

One of the biggest success stories to come from the London Mayor's office was the introduction of Barclay's London Cycle Hire  (locally known as Boris Bike's after London's affable Mayor Boris Johnson who introduced the scheme) an ambitious...

Courier company set to improve field service staff productivity by 30%

Nov 08, 2013 • Courier softwareDA Systemsfield serviceLogisticsNews

DA Systems, a UK provider of mobile data and transport management solutions for the transport, retail, healthcare and field service sectors, is pleased to announce that north-west courier company City Connect Couriers, (CCC) has purchased its...

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