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What is Service Lifecycle Management?

Jul 28, 2021 • NewsService ManagementMizeLeadership and StrategyGLOBALGary Napotnik

In this new article, Gary Napotnik, Chief Marketing Officer at Mize, discusses what is service lifecycle management and how it can improve customer experiences and revenues.

Durabook Introduces New Advanced Z14I Fully-Rugged Laptop

Jul 28, 2021 • HardwareNewsRugged laptopsdurabookGLOBALZ14I

Durabook, the global rugged mobile solutions brand owned by Twinhead International Corporation, announced today the introduction of its dramatically upgraded Z14I fully-rugged laptop.

Findings Announced from Industry Study into Customer-Centricity and Technology in Field Service

Jul 26, 2021 • NewsDigital Transformationcustomer centricityCustomer Satisfaction

Field Service News Research is pleased to announce the findings of their recent study run in partnership with HSO that looks at the latest trends around customer-centricity and the increasing use of technology to drive improved customer...

IFS’ Growth Trajectory Continues with Software Revenue Growth at 20% for H1, Driven by Impressive Rise in Cloud Adoption

Jul 26, 2021 • NewsCloud servicesDigital Transformationfield service managementIFSGLOBAL

IFS, the global cloud enterprise applications company, today announced its financial results for the first half of 2021. After a strong Q1, H1 is evidence that the company is successfully executing its growth strategy and pursuing its...

ETELM Named Partner as the European Commission Launches the INTREPID Project for Safer and Faster Exploration of Disaster Sites

Jul 23, 2021 • NewsTelecommunicationsManaging the Mobile WorkforceEMEAETELM

ETELM, the radio communications infrastructure specialist, has been named as part of the INTEPID project consortium awarded €6.8 million by the European Commission. The aim of the consortium is to create an innovative new platform for the safer...

Largest Telecommunications Group in the Americas Selects OverIT's SPACE1 SaaS Solution to Support Advanced AI-Based Remote Assistance for Over 2,000 Call Center Agents

Jul 22, 2021 • NewsArtificial intelligenceAugmented RealityDigital TransformationOverITTelecommunicationsGLOBAL

The largest telecommunication company in the Americas has selected OverIT's SPACE1 to help transform the customer experience for their broadband and television services for their users in the Americas.

IFS acquires Customerville

Jul 21, 2021 • NewsDigital Transformationfield service managementIFSGLOBALcustomerville

IFS, the global cloud enterprise applications company, announces that it has acquired Customerville.

ServiceMax to be Listed on Nasdaq after Business Combination with PathFinder and Acquisition of LiquidFramework

Jul 20, 2021 • NewsDigital TransformationservicemaxLeadership and Strategy

ServiceMax, the leader in asset-centric field service management software, announced it has entered into a business combination agreement with Pathfinder Acquisition Corporation, a publicly traded special purpose acquisition company. 

H-ON Consulting Integrates OverIT's SPACE1 Into Its Remote Inspection Tool DIV-CO Collaboration System

Jul 20, 2021 • NewsArtificial intelligenceAugmented RealityDigital TransformationOverITEMEA

Leading global provider of consulting, compliance checks and engineering support for the security, reliability and cyber security of industrial products, H-ON Consulting relies on OverIT's SPACE1 to provide users with an advanced, immersive and...

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