ARCHIVE FOR THE ‘mobile-workforce’ CATEGORY

Best Practices in Field Service Scheduling and Dispatch: Highlights from 2018 Benchmark Study

Dec 05, 2018 • Blumberg AssociatesEnterprise MobilityFeaturesfield servicefield service technologymanagementMichael Blumbergmobile workforceresearchSoftware and AppsWorkforce Scheduling

Michael Blumberg reveals some of the key findings of the latest research into field service Scheduling and Dispatch to come out of Blumberg Associates...

Sherwoods FM Rolls Out BigChange Service Management Apps

Nov 29, 2018 • Big CHangefield servicefield service managementField Service TechnologiesJob Watchmobile workforceNewsService ManagementSoftware and Appsvideo

Sherwoods, the FM building services company, has deployed a 5 in 1 mobile management system from BigChange.  Sherwoods’ field service engineers are equipped with the latest ruggedised tablets running a paper-free system.  The mobiles are live...

Tieto joins European AI Alliance to shape the era of artificial intelligence

Oct 18, 2018 • AIArtificial intelligenceEuropean AI Alliancefield service managementFuture of FIeld Servicemobile workforceNewsService ManagementTieto

Tieto announced recently that it is one the first Nordic companies to join the European AI Alliance, a newly-formed forum for artificial intelligence (AI) stakeholders to come together to push European competitiveness on AI research and...

Data: The Challenge and the Key to 21st Century Service excellence?

Jun 04, 2018 • Connected Field ServiceDataData AnalyticseBECSFeaturesfield servicefield service managementfield service softwareFuture of FIeld ServiceInternet of ThingsIoTmobile workforceService Managementwhite papersWhite Papers & eBooks

Field Service News, Editor-in-Chief Editor, Kris Oldland's latest white paper, sponsored by eBECS, explores why field service organisations should be ensuring their field service technicians are collecting data from assets whilst on service calls...

Using technology to increase the efficiency of your mobile workforce

Feb 27, 2014 • Featureslucien wynnmobile workforceOneserveSoftwareSoftware and Apps

It has long been known that field service organisations can utilise technology to reduce costs, boost efficiency and improve the productivity of their mobile workforce. But knowing exactly how to make the most of the technology and opportunities...

SaaS field service revolution levels the playing field

Nov 12, 2013 • Featuresfield serviceFuture of FIeld Servicemobile workforcemobile workforce managementmobile workforce newsSaaSSoftware and AppsSoftware as a Service

Software as a Service (SaaS) has been much heralded as a software delivery method that is set to revolutionise the way businesses operate. Often it is seen as being at the heart of business technology in the future.  In the field service industry...

Case Study: Optimising the mobile workforce behind London's Boris Bikes

Nov 08, 2013 • boris bikesCase Studiesclick softwarefield serviceleadent solutionslondon bike hiremobile workforceNewsOptimisationoptimisation

One of the biggest success stories to come from the London Mayor's office was the introduction of Barclay's London Cycle Hire  (locally known as Boris Bike's after London's affable Mayor Boris Johnson who introduced the scheme) an ambitious...

Biotage increase field service efficiency with ServiceMax

Nov 08, 2013 • BiotageCase Studiesfield servicemobile workforceNewsOptimisationvideo

Biotage offers solutions, knowledge and experience in the areas of analytical chemistry, medicinal chemistry, peptide synthesis, separation and purification. In this video we here from Chris Lacey, Field Service Manager, about how he worked with ...

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