ARCHIVE FOR THE ‘mobile-workforce’ CATEGORY

Covid-19: The Impact on Customer Experience - Mobile Workforce

Mar 25, 2020 • Featuresmobile workforcelocalzCovid-19

Louise Robertson from Localz outlines some of the challenges the mobile workforce face during the pandemic and ways of negating its impact.

BigChange Gives a 25 Per cent Efficiency Boost to Gas Smart’s Field Service

Jul 25, 2019 • Newsmobile workforcefleetSoftware and AppsutilitiesBig CHange

Gas Smart Heating Ltd has rolled out a high tech mobile workforce system as part of a paperless management system.

Best Practices in Field Service Scheduling and Dispatch: Highlights from 2018 Benchmark Study

Dec 05, 2018 • FeaturesmanagementMichael Blumbergmobile workforceresearchWorkforce SchedulingBlumberg AssociatesEnterprise Mobilityfield servicefield service technologySoftware and Apps

Michael Blumberg reveals some of the key findings of the latest research into field service Scheduling and Dispatch to come out of Blumberg Associates...

Sherwoods FM Rolls Out BigChange Service Management Apps

Nov 29, 2018 • videoNewsmobile workforcefield servicefield service managementService ManagementSoftware and AppsBig CHangeField Service TechnologiesJob Watch

Sherwoods, the FM building services company, has deployed a 5 in 1 mobile management system from BigChange.  Sherwoods’ field service engineers are equipped with the latest ruggedised tablets running a paper-free system.  The mobiles are live...

Tieto joins European AI Alliance to shape the era of artificial intelligence

Oct 18, 2018 • NewsAIArtificial intelligenceFuture of FIeld Servicemobile workforcefield service managementService ManagementEuropean AI AllianceTieto

Tieto announced recently that it is one the first Nordic companies to join the European AI Alliance, a newly-formed forum for artificial intelligence (AI) stakeholders to come together to push European competitiveness on AI research and...

Data: The Challenge and the Key to 21st Century Service excellence?

Jun 04, 2018 • FeaturesConnected Field ServiceDataData AnalyticsFuture of FIeld Servicemobile workforcewhite papersWhite Papers & eBookseBECSfield servicefield service managementfield service softwareInternet of ThingsIoTService Management

Field Service News, Editor-in-Chief Editor, Kris Oldland's latest white paper, sponsored by eBECS, explores why field service organisations should be ensuring their field service technicians are collecting data from assets whilst on service calls...

Using technology to increase the efficiency of your mobile workforce

Feb 27, 2014 • Featureslucien wynnmobile workforceOneserveSoftwareSoftware and Apps

It has long been known that field service organisations can utilise technology to reduce costs, boost efficiency and improve the productivity of their mobile workforce. But knowing exactly how to make the most of the technology and opportunities...

SaaS field service revolution levels the playing field

Nov 12, 2013 • FeaturesFuture of FIeld Servicemobile workforcemobile workforce managementmobile workforce newsfield serviceSaaSSoftware and AppsSoftware as a Service

Software as a Service (SaaS) has been much heralded as a software delivery method that is set to revolutionise the way businesses operate. Often it is seen as being at the heart of business technology in the future.  In the field service industry...

Case Study: Optimising the mobile workforce behind London's Boris Bikes

Nov 08, 2013 • Newsleadent solutionslondon bike hiremobile workforceOptimisationoptimisationboris bikesCase Studiesclick softwarefield service

One of the biggest success stories to come from the London Mayor's office was the introduction of Barclay's London Cycle Hire  (locally known as Boris Bike's after London's affable Mayor Boris Johnson who introduced the scheme) an ambitious...

Biotage increase field service efficiency with ServiceMax

Nov 08, 2013 • videoNewsmobile workforceOptimisationBiotageCase Studiesfield service

Biotage offers solutions, knowledge and experience in the areas of analytical chemistry, medicinal chemistry, peptide synthesis, separation and purification. In this video we here from Chris Lacey, Field Service Manager, about how he worked with ...


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