ARCHIVE FOR THE ‘michael-blumberg’ CATEGORY

The Big Discussion: Service and Sales (part 1)

Sep 08, 2017 • FeaturesManagementMichael BlumbergNick FrankBig DiscussionJim BastonService and Sales

In the Big Discussion we will take one topic, bring together three leading experts on that topic and put four key questions to them to help us better understand its potential impact on the field service sector...

Whispers of the desert

Aug 29, 2017 • FeaturesManagementAugmented RealityCustomer CentricMichael BlumbergField Service USAIoT

Whilst some were heading out to the desert to watch the likes of Radiohead and Lady Gaga at Coachella 2017 early this year, others were in Palm Springs for perhaps the lesser known but equally fantastic Field Service USA.

Configure, Price, Quote (CPQ): The missing links to selling more service contracts

Aug 24, 2017 • FeaturesManagementMichael BlumbergService and Sales

Michael Blumberg, President of the Blumberg Advisory Group discusses recent research his organisation worked on with Giuntini and Company on the processes being used to effectively sell extended warranty programs and argues that if you adopt the...

Five things every field service company should be doing right now...

Jul 19, 2017 • FeaturesManagementAGeing WorkforceConnected Field ServiceCSATcustomer satisfactionMichael Blumbergparts managementField Service USAIoTUberisation

Worldwide Business Research (WBR) held its Field Service 2017 conference at the end of April with over 450 service leaders from top manufacturing and service companies in attendance.

Augmented reality delivers a new standard of service to industrial machinery manufacturers

May 11, 2017 • FeaturesAugmented RealityFuture of FIeld ServiceMichael BlumbergFieldBit

Michael Blumberg, President of the Blumberg Advisory Group looks at how Augmented Reality can quickly become a standard part of the very fabric of field service delivery...

Mergers and Acquisitions: Why has field service management become a hot ticket for investment?

May 11, 2017 • FeaturesMichael BlumbergWBRBill PollockBlumberg AdvisoryClickSoftwareIFSSara MuellerservicemaxservicepowerSoftware and AppsStrategies for GrowthSM

Within the last twelve months we have seen a sudden rush of Merger and Acquisition activities within the field service sector with many major brands including ServiceMax, ClickSoftware and most recently ServicePower all being acquired. So why has...

An inside look at best practices in marketing and selling extended warranties

Mar 08, 2017 • FeaturesManagementMichael BlumbergresearchBlumberg Advisoryfield serviceselling service

Michael Blumberg, President of Blumberg Advisory Group gives us an insiders view of how to ensure our customers understand the true value of extended warranties and service contracts...

The On-Demand economy Leads to a new generation of field service

Feb 12, 2017 • FeaturesManagementMichael Blumbergon-Demand EconomyBlumberg Advisory Groupfield serviceSi2 partners

Michael Blumebrg, President, Blumberg Advisory Group explains why the on-demand economy has become a very attractive value proposition for both FSOs and their customers...

How can your company sell more extended warranty and extended service programs this year?

Jan 12, 2017 • ManagementNewsMichael BlumbergresearchWarranty Sales

High-Tech manufacturers and their channel partners have begun to recognise the strategic value of providing extended warranty and extended service programs in the aftermarket. Indeed, these programs can represent a significant source of...

Field Service Staffing Best Practices: The Variable Workforce and FMS

Dec 22, 2016 • FeaturesManagementmanagementMichael BlumbergStaffingvariable workforce

Michael Blumberg, President of Blumberg Advisory Group discusses the emerging hiring trends of the variable workforce and freelance management systems and looks at how these can be applied to help field service organisations balance staffing...

« 1 2 3 4 »

Leave a Reply

Latest from Twitter