ARCHIVE FOR THE ‘michael-blumberg’ CATEGORY

Critical Trends Driving Digital Transformation in Field Service

Jun 19, 2020 • FeaturesMichael BlumbergDigital Transformationworldwide

Following an appearance on the Field Service Podcast discussing digital transformation Michael Blumberg from Mize outlines some of the reasons why service leaders should be implementing their own digital journey, particularly in these...

A Prescription for Field Service Leaders

May 05, 2020 • FeaturesMichael BlumbergCovid-19

The world that we entered into at the start of 2020 is a very different one to the one we inhabit today. The Covid-19 novel coronavirus pandemic that brought national borders crashing down as we entered into a global lockdown has seen to that....

PODCAST: Digital Transformation with Michael Blumberg

Feb 21, 2020 • Featuresfuture of field servicemanagementMichael BlumbergDigital TransformationThe Field Service PodcastMize

Regular Field Service News contributor Michael Blumberg makes his debut on the Field Service Podcast and explains why firms should be embarking on a digital transformation journey.

Will your Field Service Engineers become Rock Stars in 2020?

Jan 28, 2020 • FeaturesManagementMichael BlumbergOptimisation

Michael Blumberg suggests optimising a technician's time can revolutionise your service offering.

Seven Reasons why Field Service Leaders Should Celebrate 2019

Dec 11, 2019 • FeaturesmanagementMichael Blumberg

Chief Marketing Officer at Mize and regular Field Service News columnist Michael Blumberg says 2019 has been a good one for the Field Service Sector...

Systems of Support for your Servitization Journey

Nov 04, 2019 • FeaturesManagementMichael BlumbergOutcome based servicesServitization

Much has been made of the potential benefits of adopting at least some servitized strategies within a service portfolio. However, the processes that need to be put in place are complex and a delicate balance between increasing profitability and...

Driving Service Revenue Growth and Profitability Through SLM Solutions

Sep 25, 2019 • FeaturesManagementMichael BlumbergrevenueService RevenueSLM

Michael Blumberg outlines why good Service Lifecycle Management infrastructure is the key to generating exceptional aftermarket revenue...

New Whitepaper from Mize

Aug 29, 2019 • ManagementNewsMichael BlumbergWhite PaperMize

Mize have published a new whitepaper called, Service Knowledge Management - The Key to Improving First Time Fix.

Service Knowledge: The Ultimate Key to Enabling a Higher First Time Fix

Jul 25, 2019 • FeaturesManagementMichael Blumbergfirst time fix

First time fix rates have always been and likely always will be the number one KPI that Field Service Companies focus on, but it is an elusive number to hit, Michael Blumberg gives his expert advice... Achieving a high first-time fix rate and...
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