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The Importance of Artificial Intelligence in the Telecom Industry

Aug 07, 2018 • NewsAIArtificial intelligenceCustomer ExperienceFuture of FIeld ServiceMachine Learningbig datadata sciencefield servicefield service managementService ManagementTelcoMcKinsey

If there is one industry that should be leveraging data in every way possible, it’s telecommunications. The telecommunications industry services billions of people each day, generating massive amounts of data. Though not many telecom companies...

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