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Three Practical Artificial Intelligence (AI) Approaches For Field Service Management (Part 2)

Nov 25, 2018 • FeaturesAIArtificial intelligenceFuture of FIeld ServiceMArne MArtinmobile workforce managementfield servicefield service managementIFSService ManagementField Service TechnologiesInventory Logistics

Artificial Intelligence has increasingly become a key discussion in all industries and its impact in field service management is predicted to be hugely significant, but how should field service organisations leverage this powerful...

Three Practical Artificial Intelligence (AI) Approaches For Field Service Management (Part 1)

Nov 21, 2018 • FeaturesAIArtificial intelligenceFuture of FIeld Servicefuture of field serviceMArne MArtinWorkwaveChatbotsfield servicefield service managementfield service technologyIFSService ManagementService Management TechnologyWrokforce Management

Artificial Intelligence has increasingly become a key discussion in all industries and its impact in field service management is predicted to be hugely significant, but how should field service organisations leverage this powerful...

The Field Service Podcast: Series 2 Episode 8 - Time for FSM to standalone?

Nov 14, 2018 • FeaturesAugmented RealityCRMFSMFSM SystemsFuture of FIeld ServiceMArne MArtinmobile workforce managementPodcastresourcesWorkwaveERPfield serviceIFSInternet of ThingsIoTService ManagementField Service TechnologiesService Management Online

In this, the latest edition of the Field Service Podcast, Kris Oldland, Field Service News, Editor-in-Chief, is joined by Marne Martin, CEO of WorkWave and president of Service Management for IFS about her new role with IFS as well as discussing...

Opinion: Why Marne Martin being appointed at IFS is excellent news for the whole industry

Sep 14, 2018 • Mark BrewerMArne MArtinmplsystemsPaul WhiteZurichIFSStephen Jeff WattsTom DeVroy

Swedish enterprise mobility and ERP provider IFS recently announced the hiring of former ServicePower CEO, Marne Martin, as President of their Service Management Business Unit, part of a dual role she has taken on alongside being CEO of IFS...

Opinion: Why Marne Martin being appointed at IFS is excellent news for the whole industry

Sep 12, 2018 • FeaturesFSMFuture of FIeld ServiceMark BrewerMArne MArtinmobile workforce managementPaul WhiteWorkwavefield servicefield service technologyIFSService ManagementStephen Jeff WattsDarren Roos

Swedish enterprise mobility and ERP provider IFS recently announced the hiring of former ServicePower CEO, Marne Martin, as President of their Service Management Business Unit, part of a dual role she has taken on alongside being CEO of IFS...

Marne Martin appointed as President of IFS’s Service Management Business Unit and CEO of WorkWave

Aug 21, 2018 • NewsIFS FSM 6MArne MArtinmobile workforce managementfield servicefield service managementfield service technologyIFSService ManagementservicepowerSoftware and AppsDarren Roos

Accomplished industry veteran to lead IFS’s Global Service Management initiatives as IFS, the global enterprise applications company, announces the appointment of field service industry veteran Marne Martin as President of IFS’s Service...

What is Field Service Technician Enablement?

Feb 28, 2018 • FeaturesManagementArtificial intelligenceIntelligent PortalsMArne MArtinMobile TechnologyservicepowerTechnician Enablement

Field Service Technician enablement is both an important topic but also a frequently rolled out buzz-phrase that we hear within our industry. Marne Martin, CEO of ServicePower digs deeper into the topic and helps us cut through the hyperbole to...

Not all AI is equal...

Feb 13, 2018 • FeaturesAIArtificial INtelleingenceCustomer ExperienceFuture of FIeld ServiceMArne MArtinservicepower

Marne Martin, CEO of ServicePower explains why Artificial Intelligence is going to be a fundamental part of the future of field service and why not all AI is on an equal footing...

Is Quantum Computing The Future Of Customer Experience And Service Optimisation?

Jan 29, 2018 • FeaturesCustomer ExperienceMArne MArtinMergers and AcquisitionsQuantum ComputingservicepowerSoftware and Apps

With a new US patent approved for their Quantum Computing algorithm, Marne Martin, CEO of ServicePower explains her vision for what the future of customer experience excellence will look like and outlines the path her organisation can offer to...

Enabling a Faster, Smarter Customer Experience...

Nov 27, 2017 • FeaturesArtificial intelligenceCranfield UniversityMArne MArtinDigitialisationservicepowerSoftware and Apps

Marne Martin, CEO of ServicePower explains why the connected customer is far more than just a marketing buzz phrase and focuses on the benefits of a truly unified platform...

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