ARCHIVE FOR THE ‘mark-homer’ CATEGORY

Next Service Community Event Announced

Aug 09, 2018 • ManagementNewsMark HomerNick FrankGE DigitalIshidaRoss TownshendService CommunityThrough Life Engineering ServicesGE Power

The not-for-profit knowledge sharing group the Service Community, has announced their next event will hosted by GE Power at their new Stafford Location on the 16th October 2018...

Has The IoT Revolution Already Happened In Field Service?

Apr 20, 2018 • FeaturesFuture of FIeld ServiceMark BrewerMark HomerCaterpillarErik KjellstromIFSInternet of ThingsIoTservicemaxSyncron

Having been widely touted as a technology that wouldn’t just improve service delivery but would completely revolutionise the way we even approach field service operations the Internet of Things has rapidly become an ever-present discussion topic...

Humans Need a Digital Twin to Hit Goal of Zero Unplanned Downtime

Nov 10, 2017 • FeaturesFuture of FIeld ServiceMark HomerDigital Twinservicemax

Digital Twins have a big role to play in field service management and will be essential for creating business intelligence writes Mark Homer at ServiceMax, a GE Digital Company

Machines To Get Better Preventative Healthcare Than Humans By 2020

Oct 25, 2017 • NewsMark HomerresearchResearchservicemaxSoftware and AppsVanson Bourne

A new study from Vanson Bourne, sponsored by ServiceMax, from GE Digital, the leading provider of field service management solutions, has found that 75% of IT decision makers believe that machines will receive better, preventative healthcare than...

The Big Discussion: The Internet of Things (part four)

Aug 05, 2017 • FeaturesFuture of FIeld ServiceMark BrewerMark HomerPaul WhitelamClickSoftwareIFSIoTservicemaxThe Big Discussion

In the Big Discussion we take one topic, bring together three leading experts on that topic and put four key questions to them across four weeks to help us better understand its potential impact on the field service sector...

The Big Discussion: The Internet of Things (part three)

Jul 28, 2017 • FeaturesFuture of FIeld ServiceMark BrewerMark HomerPaul WhitelamClickSoftwareIFSIoTservicemaxThe Big Discussion

In the Big Discussion we take one topic, bring together three leading experts on that topic and put four key questions to them across four weeks to help us better understand its potential impact on the field service sector...

The Big Discussion: The Internet of Things (part two)

Jul 21, 2017 • FeaturesFuture of FIeld ServiceMark BrewerMark HomerPaul WhitelamClickSoftwareIFSIoTservicemaxThe Big Discussion

In the Big Discussion we take one topic, bring together three leading experts on that topic and put four key questions to them across four weeks to help us better understand its potential impact on the field service sector...

The Big Discussion: The Internet of Things (part one)

Jul 14, 2017 • FeaturesFuture of FIeld ServiceMark BrewerMark HomerPaul WhitelamClickSoftwareIFSIoTservicemaxThe Big Discussion

In the Big Discussion we take one topic, bring together three leading experts on that topic and put four key questions to them across four weeks to help us better understand its potential impact on the field service sector...

What should we expect from a modern FSM solution? (And how do we choose one?)

May 03, 2017 • FeaturesAsteaKevin McNallyKonyMark HomerPaul WhitelamClickSoftwareDeb GeigerExel Computer SystemsRue DilheservicemaxSoftware and AppsSteve LuongTesseract

Competition in the Field Service Management Solution sector is fiercer than ever and new technology is constantly emerging. So we asked a series of industry experts what we should expect of our FSM solution today and what should we look for in a...

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