How To Monetise Services And Data: Build Momentum for Clients – Remove Obstacles

Jan 17, 2019 • moreMomentumJan Van VeenIoT SecurityIoTmanufacturingFeaturesmanagement

Jan Van Veen continues his latest exclusive Field Service News series on how companies can monetise their services and data by exploring how companies can remove the obstacles that are stopping them build momentum with their clients...

Augmenting the Field Service Talent Gap

Jan 15, 2019 • Augmented RealityFuture of FIeld ServiceAly PinderIDCmanufacturingFeatures

Aly Pinder looks at three ways in which manufacturers must consider leveraging augmented service tools...

ERP Toolkit Delivers In-Depth Educational Resources to Manufacturing, Distribution Project Teams

Dec 17, 2018 • Enterprise Resource PlanningERPfield serviceJeff CarrmanufacturingManufaxcturingmobile workforce managementNewsResorucesService ManagementSoftware and AppsUltra Consultants

Ultra Consultants, Inc., an independent research and enterprise solutions consulting firm serving the manufacturing and distribution industries, today announced the availability of a complimentary ERP Toolkit eBook.  The in-depth eBook provides...

Research Analysis - Service Revenue increases whilst product revenue declines

Nov 27, 2018 • FeaturesManagementvideoAsteamanufacturingService Revenuefield service revenueJohn Hunt

In the first of a four-part series of excerpts from an exclusive video presentation Kris Oldland, Editor-In-Chief, Field Service News, is joined by John Hunt, Managing Director, EMEA, Astea discuss the findings of a recent...

Ultra Consultants Launches Center of Excellence to Help Manufacturing, Distribution Companies Achieve Business Process Transformation

Sep 28, 2018 • Andrew Bolivar.field serviceManagementmanufacturingNewsService ManagementUltra Consultants

Ultra Consultants, Inc., an independent research and enterprise solutions consulting firm serving the manufacturing and distribution industries, today announced the launch of its Center of Excellence.

Connected Products Will Drive Transformation in Field Service

Sep 18, 2018 • Aly PinderArtificial intelligenceConnected productsFeaturesFuture of FIeld ServiceIDCInternet of ThingsmanufacturingProactive MaintenanceRemote Assistance

Aly Pinder outlines how the growing trend for connected products is set to revolutionise the way we approach service...

Augmented and Mixed Reality Provide New Opportunities

Aug 06, 2018 • agricultureAR technologiesAsset downtimeAugmented RealityconstructionFeaturesfield serviceFuture of FIeld Servicemanufacturingmixed realitiesreal-time dataSergey Krasovskiservice workflowsSmart GlassesTrimbleTrimble PulseVideo collaboration

Sergey Krasovski, Strategic Marketing Analyst, Trimble explores the opportunities that augmented reality can present for field service organisations... 

Beyond the Sale

Jun 21, 2018 • Customer ExperienceFeaturesIoTManagementmanufacturingproduct lifecycle ecosystemSamir GulatiService Deliveryservicepower

Samir Gulati, Chief Marketing Officer, ServicePower explains why savvy service organisations understand that building an excellent customer experience must begin from the first interaction, but must continue through every service touch point...


Mar 20, 2018 • Augmented RealityBill PollockBlumberg AssociatescloudCommoditizationData Drivendigitalisationfield service managementFSMfuture of field serviceJan Van VeenMachine LearningmanufacturingMerged RealityMichael BlumbergMonetizing ServicemoreMomentumServitizationStrategies for GrowthUncategorized

In the Big Discussion, we will take one topic, bring together three leading experts on that topic and put three key questions to them to help us better understand its potential impact on the field service sector...

Key factors for manufacturing companies to invest in advanced services

Mar 05, 2018 • Advanced Services GroupAnnick PerryFeaturesManagementmanufacturingNoventumServitizationValue Change

Annick Perry, Senior Project Manager, Noventum gives us some insight into the findings of a recent research project that Noventum and Aston Universities Advanced Services Group have undertaken to look at Advanced Services Trend within...

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